Guest Relations, Zelo Restaurant

1 giorno fa

Milano, Lombardia, Italia Four Seasons Hotel Milano A tempo pieno

About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Iconic elegance in Milan's most fashionable neighbourhood. . A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan's Fashion District. Fall asleep under frescoes in high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa.

About The Role
The Host(ess) is the first interaction for guests in our Restaurants, and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests. This role is part of the Zelo Restaurant, reporting into the Restaurant Manager.

What You Will Do
Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers

Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections

Ensure cleanliness of each section of the dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set

Develop a complete working knowledge of the menus, menu ingredients and restaurant information

What You Bring
One to two years' previous experience in Food & Beverage outlet; previous employment experience within a luxury Hotels is considered an asset

Ability to operate computer equipment and other food & beverage computer systems

Strong communication skills

What We Offer
Competitive Salary, wages, and a comprehensive benefits package

Excellent Training and Development opportunities

Complimentary Dry Cleaning for Employee Uniforms

Meals available at our Employee Restaurant

Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year

Employee Recognition Programs

Opportunities to build a successful career with global potential

Schedule & Hours
This position is based at the Four Seasons Milan and we will offer a fixed term contract.

You must possess the legal right to work in Italy and have fluency in English and Italian.

  • Guest Relations, Zelo Restaurant

    1 giorno fa

    Milano, Lombardia, Italia Four Seasons Hotels and Resorts A tempo pieno

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Guest Relations Agent

    1 settimana fa

    Milano, Lombardia, Italia Starhotels A tempo pieno

    Join Starhotels and become part of the Front Office Team asGuest Relations Agentat ourHotel Ritzin the heart ofMilan.As the main contact between hotel and guests, you'll guide them to have a fantastic stay with a perfect service experience.Your responsibilities include:Being the key point of contact for our guests, efficiently responding to Guest inquiries...

  • Commis De Rang, Zelo Restaurant

    1 settimana fa

    Milano, Lombardia, Italia Four Seasons A tempo pieno

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Restaurant Ops

    1 giorno fa

    Milano, Lombardia, Italia TUYA MILANO A tempo pieno

    Tuya Milano, a refined and modern dining destination in the heart of the city, is looking for a Restaurant Operation & Events Manager — a dynamic professional who enjoys working with people, organizing beautiful experiences, and keeping daily operations running smoothly.This role is perfect for someone who combines warm guest interaction, good...

  • Intern Alumni Relations

    1 settimana fa

    Milano, Lombardia, Italia Nuova Accademia di Belle Arti A tempo pieno

    NABA is currently seeking:INTERN ALUMNI RELATIONSThe intern will join the Career Service and Alumni Relations Unit that keep relations with NABA's Alumni, provides internship and placement opportunities for Italian and international students of NABA with companies of Art & Design sector.The candidate will carry out the following activities:Support the...

  • Intern Alumni Relations

    1 settimana fa

    Milano, Lombardia, Italia NABA, Nuova Accademia di Belle Arti A tempo pieno

    NABA is currently seeking:INTERN ALUMNI RELATIONSThe intern will join the Career Service and Alumni Relations Unit that keep relations with NABA's Alumni, provides internship and placement opportunities for Italian and international students of NABA with companies of Art & Design sector.The candidate will carry out the following activities:Support the...

  • Host/Hostess

    2 settimane fa

    Milano, Lombardia, Italia Marriott A tempo pieno

    JOB OVERVIEW Courteously greet and escort guests to tables and assist in seating, ensuring hotel's standards of service.  Assist in preparing the restaurant for service and maintaining the cleanliness of the room at all times. Take reservations and maintain reservation system. Adhere to all payment, cash handling and credit policies/procedures. Assist in...

  • Restaurant Manager

    1 settimana fa

    Milano, Lombardia, Italia Casa Cipriani Milano A tempo pieno

    Located at Via Palestro 24 and overlooking one of Milan's oldest parks, the Indro Montanelli Gardens, Casa Cipriani Milano evokes the elegant and comfortable atmosphere of classic English gentlemen's clubs, with references to Italian timeless sophistication. The project includes 15 Rooms & Suites and a Private Club featuring the Restaurant with a large...

  • Guest Experience Intern

    1 settimana fa

    Milano, Lombardia, Italia Marriott Hotels Resorts A tempo pieno

    DescriptionCasa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting a Guest Experience Intern to join a team made of modern and authentic hospitality professionals in the newest luxury lifestyle hotel in Milan.Reporting to Front Desk Manager, the intern will support both front desk and guest services tasks. This is...

  • Guest Experience Agent

    3 giorni fa

    Milano, Lombardia, Italia Marriott Hotels Resorts A tempo pieno

    DescriptionCasa Brera, a Luxury Collection Hotel, Milan  belonging to Marriott International, is currently recruiting Guest Experience Agent to join a team made of modern and authentic hospitality professionals in the newest luxury lifestyle hotel in Milan.Reporting to Front Desk Manager, the role will cover both front desk and guest services tasks. This...