Clinical Technical and Sales Specialist – Implants

Please submit your application as soon as possible, as we reserve the right to close this advertisement at any time.

Cochlear's mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.

Clinical Technical and Sales Specialist – Cochlear Implants & Acoustics

Italy (Northwest) – Remote

Location: Lombardia, Piemonte, Valle d'Aosta, Liguria, Toscana

All applications and CVs must be in English

This is a temporary 12‑month contract

About us

At Cochlear, we are more than a company—we are pioneers in hearing technology, dedicated to transforming lives. Our innovative implantable solutions reconnect individuals with the sounds that matter most, helping them communicate, engage, and thrive. We are looking for a Clinical Technical and Sales Specialist – Cochlear Implants & Acoustics to support implanting clinics, rehabilitation centers, and service partners across Northwest Italy.

Your Role at Cochlear

As a Clinical Technical and Sales Specialist, you will be the key point of contact for hospitals, clinics, and professionals, ensuring optimal use of Cochlear products while driving business growth.

Your Responsibilities:

Sales & Business Development

• Grow the Cochlear Implants and Bone Conduction business in the region.
• Develop and maintain strong relationships with ENT surgeons, audiologists, and hospital decision-makers.
• Identify new opportunities while strengthening ties with existing customers.
• Support marketing initiatives, congresses, and local awareness events.
• Analyze market trends and competitor activities to refine sales strategies.
• Participate in national and international events to promote Cochlear solutions.

Technical & Clinical Support

• Provide pre-, intra-, and post-surgical technical support in hospitals and clinics.
• Train healthcare professionals on Cochlear implants and acoustics technology.
• Assist with complex case mappings, integrity tests, and troubleshooting.
• Advise clinics on documentation, best practices, and clinical studies.
• Support customers in organizing local workshops and training sessions.

Customer & Account Management

• Build and maintain strong relationships with Directors, ENT Surgeons, Audiologists, Engineers, and Speech Therapists.
• Support clinics in tendering processes and procurement negotiations.
• Promote after-sales products and services, identifying growth opportunities.
• Manage activities and insights through Salesforce Health Cloud CRM.
• Collaborate closely with Marketing, Customer Service, and Regulatory Affairs teams.

Market Awareness & Advocacy

• Increase awareness of Cochlear implant technology within the medical community.
• Share scientific research, clinical guidelines, and best practices with stakeholders.
• Support the development of clinical studies, scientific publications, and conference presentations.
• Report competitor activities and propose strategic initiatives.

Your Profile

Degree in Biomedical Engineering, Audiology, or a related field

2+ years of experience in the medical device or hearing aid industry

Experience in tenders and healthcare procurement processes

Fluency in English (applications and CVs must be in English)

Excellent presentation and communication skills

Tech‑savvy – Salesforce Health Cloud CRM & Microsoft Office proficiency

Self‑motivated, proactive, and a strong team player

Willingness to travel extensively (up to 90%)

Based in Lombardia, Piemonte, Valle d'Aosta, Liguria, or Toscana

What We Offer

A Purpose‑Driven Career – Make a real impact by restoring hearing and changing lives

Remote & Field-Based Flexibility

A Collaborative & Innovative Environment

Professional Development Opportunities

Competitive Compensation & Benefits (including travel allowances & performance incentives)

Ready to Make an Impact? Apply Today Join us in changing lives through sound

Important:

• Applications and CVs must be in English
• Candidates must live in Lombardia, Piemonte, Valle d'Aosta, Liguria, or Toscana
• Applications from outside these regions cannot be considered

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

How we recognise your contribution

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

For more information about Life at Cochlear, visit