sales operation staff
3 ore fa
MIKI Travel Agency Italia srl is looking for a candidate to join our Sales operation Section
1. JOB DETAILS:
Position Title: Sales Operation Staff
Reports to: Operation manager
Department: Sales Operation
Function:
❖ Provides daily comprehensive support to the sales team by relieving them of administrative work.
❖ Analyses data, research, and/or processes
❖ Liaise between Sales and Tokyo office
2. JOB PURPOSE:
➢ To conduct research and searching of travel / tour information in Japan (eg. Hotel, meals, guides and other services) base on the Sales information received
➢ Dealing and communicating with Sales staff based in Europe regarding agent & clients' needs and requirements
➢ Handle Sales department inquiries related to travelling and reservation matter
➢ To communicate with the Network Office in Japan and Sales Office in Europe on all travel information correspondence.
➢ Ensure Sales department inquiries are satisfied courteously and efficiently through a single point of contact.
➢ Primarily responsible for the correct booking, follow-up and cost control of services and
ensuring all field staff and partners directly involved with their bookings are fully informed
before and on tours
3. QUALIFICATIONS, EXPERIENCE, & SKILLS: Define the skills, knowledge and experience specific to the job in question (includes generic skills)
❖ Knowledge of MS word and Excel.
❖ Ability to multi-task in a fast-paced environment with minimal supervision.
❖ Effective verbal and listening communications skills, computer skills including the ability to
operate spreadsheets and word processing programs at a highly proficient level
❖ Possesses great communication skills and the ability to provide excellent customer service.
❖ Basic knowledge about Japan as a tourist destination.
❖ Proactive, flexible and able to work independently.
❖ Strong accuracy skills and attention to detail
❖ Good analytical and logical thinking skill in problem solving
❖ Good interpersonal skills
❖ Italian language, native speaker
❖ English language, fluent speaker
❖ Japanese language skill is considered as a plus
Application only for residents in Rome and the province of Rome.
Contratto di lavoro: Tempo pieno, Tempo determinato
Durata contratto: 12/36 mesi
Retribuzione: €22.969,00 all'anno
Benefit:
- Buoni pasto
-
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