sales operation staff

3 ore fa


Roma, Lazio, Italia MIKI TRAVEL AGENCY ITALIA S.R.L. A tempo pieno

MIKI Travel Agency Italia srl is looking for a candidate to join our Sales operation Section

1. JOB DETAILS:

Position Title: Sales Operation Staff

Reports to: Operation manager

Department: Sales Operation

Function:

❖ Provides daily comprehensive support to the sales team by relieving them of administrative work.

❖ Analyses data, research, and/or processes

❖ Liaise between Sales and Tokyo office

2. JOB PURPOSE:

➢ To conduct research and searching of travel / tour information in Japan (eg. Hotel, meals, guides and other services) base on the Sales information received

➢ Dealing and communicating with Sales staff based in Europe regarding agent & clients' needs and requirements

➢ Handle Sales department inquiries related to travelling and reservation matter

➢ To communicate with the Network Office in Japan and Sales Office in Europe on all travel information correspondence.

➢ Ensure Sales department inquiries are satisfied courteously and efficiently through a single point of contact.

➢ Primarily responsible for the correct booking, follow-up and cost control of services and

ensuring all field staff and partners directly involved with their bookings are fully informed

before and on tours

3. QUALIFICATIONS, EXPERIENCE, & SKILLS: Define the skills, knowledge and experience specific to the job in question (includes generic skills)

❖ Knowledge of MS word and Excel.

❖ Ability to multi-task in a fast-paced environment with minimal supervision.

❖ Effective verbal and listening communications skills, computer skills including the ability to

operate spreadsheets and word processing programs at a highly proficient level

❖ Possesses great communication skills and the ability to provide excellent customer service.

❖ Basic knowledge about Japan as a tourist destination.

❖ Proactive, flexible and able to work independently.

❖ Strong accuracy skills and attention to detail

❖ Good analytical and logical thinking skill in problem solving

❖ Good interpersonal skills

❖ Italian language, native speaker

❖ English language, fluent speaker

❖ Japanese language skill is considered as a plus

Application only for residents in Rome and the province of Rome.

Contratto di lavoro: Tempo pieno, Tempo determinato

Durata contratto: 12/36 mesi

Retribuzione: €22.969,00 all'anno

Benefit:

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