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Rome Assistant Program Coordinator
2 settimane fa
SAI Programs has been curating transformative study abroad experiences for American university students in Italy since 1995. SAI is seeking to fill the position of Assistant Program Coordinator in Rome. This is a full-time position. This position requires some evening and weekend work and availability to assist students with emergencies after-hours.
Requisites:
- Excellent communication skills in both English and Italian
- Legal ability to work in Italy
- Knowledge of U.S. Higher Education systems and study abroad programs
- Passion to work with university students and motivation to help them engage with the local culture
- Experience navigating diverse, multicultural environments
- Team player and flexibility
- Attention to detail
- Ability to prioritize, problem solve and communicate effectively across multiple departments
- Good customer service skills
- Knowledge of Microsoft Office and Google suite, including Excel
- Experience working in education settings with young adults (preferred)
- Willingness to work some evenings and weekends
- At least 2 years of relevant work experience
Duties:
- Assists with logistics for student arrivals and coordinates student orientation (Specific tasks include reserving spaces, creating content, updating arrival materials, organizing arrival events and tours, etc.)
- Assists in inclusive cultural events according to SAI procedures as required
- Advises and assists students. (Issues may include: roommate disputes, homesickness, cultural shock, housing maintenance issues. Staff members must be available to accompany students to doctor appointments, police stations and elsewhere as required.)
- Rotates as emergency contact 24/7 while programs are in session(When in charge of the emergency phone, staff members must be able to respond to emergencies 24/7 and easily get to Rome.)
- Executes SAI Disciplinary Procedures, supervised by Senior staff, when required
- Assists with budgeting and reconciliation according to SAI Accounting Procedures
- Assists in organization and attends SAI cultural activities and day trips as required, typically during weekday evenings and weekends. (Tasks such as researching new activities, budgeting, booking transportation and reservations, and liaising with activity providers)
- Communicates with parents/ students before, during, and after the semester according to SAI's Communication Policy
- Serves as office receptionist and first point of contact
- Manages the general email account for the Rome office
- Writes and sends weekly newsletters to update students on upcoming events and deadlines
- Responsible for office administrative tasks, including managing office supply inventory
- Assists with managing maintenance requests between students and our Housing Agencies
- Supports Senior Program Coordinator, as needed
- Assists with Faculty Led Programs, including possible travel, as needed
- Other duties as assigned
Office hours: Monday to Thursday, 10:00am to 6:30pm, Friday 10:00am to 5:00pm
Only applicants with a CV in English and valid EU working documents will be considered.
Job Types: Full-time, Temporary
Contract length: 6 months
Work Location: In person
Expected Start Date: January
Job Type: Full-time
Pay: €30, €35,000.00 per year
Application Question(s):
- Are you willing to work some evenings and weekends?
Education:
- Bachelor's (Required)
Language:
- English (Required)
Location:
- Roma, Lazio (Required)
