Senior SAP S/4HANA Consultant for Customer Service

Create a better tomorrow with us.
We are looking for a
Senior SAP S/4HANA Consultant for Customer Service (CS) module
to be hired with a permanent contract in
Milan
within the
Smart Infrastructure Information technology Team
area.

Siemens is a focused technology company, pioneering intelligent solutions that transform the everyday in manufacturing, grids, buildings, and transportation. Our technology addresses real problems that affect the future of humanity.

You love to create an impact? From Day 1 you are empowered to make a difference for a better tomorrow with your full potential and creativity.

Your Challenge
Are you seeking a challenge where you don't just implement systems, but create real business value? As a Senior Consultant, you will take the technical and functional lead on complex S/4HANA Service process and projects.

We offer you the platform to work with the latest SAP technologies and guide renowned clients on their journey into the digital future.

As Senior
SAP S/4HANA Consultant for Customer Service (CS) module
your main activities will be:

• End-to-End Project Leadership: You are responsible for leading and delivering complete implementation cycles of SAP S/4HANA Service modules—from initial analysis to Go-Live.
• Solution Design & Architecture: Working closely with interdisciplinary teams, you gather requirements and develop tailored, high-quality solution designs.
• Expert Consulting: You act as a Trusted Advisor to our Internal Business partners regarding S/4HANA functionalities, best practices, and current market trends in the Service sector.
• System Configuration: You handle the professional adaptation and configuration (configuration) of the system to meet specific business requirements and ensure compliance with industry standards.
• Knowledge Transfer: By conducting workshops and training sessions, you empower our internal Business partner and ensure sustainable system usage.

To be a perfect fit for this role, you would already have:

• Extensive Expertise: At least 8 years of professional experience as an SAP S/4 HANA Consultant, with a clear focus on service processes.
• S/4HANA Know-how: In-depth knowledge of SAP S/4HANA Service functionalities, particularly in Service Management, Customer Service, and Field Service Management.
• Integration Knowledge: Solid understanding of adjacent modules (SAP R/3 CS, PM, SD) and proven experience in integrating third-party systems and platforms.
• Project Experience: Routine in full-lifecycle implementations as well as experience with system upgrades.
• Language Skills: You are business fluent in English (written and spoken).
• Qualifications: SAP certifications are a plus, though not mandatory.
• Passion to never-stop growing
• Respect and appreciation of each person's uniqueness, willingness to co create and share knowledge
• Eligibility to work in Italy

What We Offer

• Flexibility: trustful environment with an inclusive and flexible way of working driven by results; hybrid and remote working enabled by innovative tools and devices, personal computer and smartphone; wi-fi connection reimbursement.
• Welfare: flexible welfare programs and health insurance extendable to your family; professional and extraprofessional accident insurance; free on-site lunch options.
• Never stop growing: plenty opportunities for continuous and individual learning journeys
• An inclusive team culture where you can be yourself

Take a look at our welfare programs, please visit: Benefits e Welfare in Siemens Italia - Siemens IT

Join us and be yourself. Inclusion is our ambition
Siemens is an equal opportunity employer, offering a safe and inclusive work environment, based on mutual respect and the appreciation of uniqueness, guaranteeing equal employment opportunities to all qualified candidates to unleash their full potential.

Address to us your desired working conditions/ environment. Typically, this kind of position is full-time, however please feel free to ask for a more flexible arrangement if that suits better to you.

Our recruiting team is looking forward to getting to know you