IT Business Analyst

At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.

Viatris empowers people worldwide to live healthier at every stage of life.

We do so via: 

Access – Providing high quality trusted medicines regardless of geography or circumstance;
Leadership – Advancing sustainable operations and innovative solutions to improve patient health; and 
Partnership – Leveraging our collective expertise to connect people to products and services. 
 

Our global portfolio includes best-in-class, iconic brand-name products as well as global key brands; generics, including branded and complex generics; and other offerings across a wide range of therapeutic areas. We are committed to helping create healthier communities worldwide through education, outreach and better access to treatment.

For those driven to live their lives with purpose, Viatris helps employees realise their full potential by creating a collaborative culture that fosters courage and resilience. Viatris is more than just a place to work. This is a place to make a difference in the world.

The Role & What You Will Be Doing

The scope of the IT Business Analyst role is to ensure the effective execution of technology initiatives in the Italian market and to support the organization's ongoing digital transformation.

Every day, we rise to the challenge to make a difference and here's how the IT Business Analyst Intern will contribute:

• Collaborate closely with Italian Commercial stakeholders as part of the European Commercial IT organization, supporting the delivery of strategic technological initiatives.

• Act as a key liaison between Italian teams and Global/Regional IT functions, ensuring alignment and facilitating communication on priority initiatives.

• Contribute to critical transformation projects, including the SAP S/4HANA implementation and initiatives in areas such as advanced analytics, digital marketing, CRM, and process automation.

• Support business process analysis, contributing to the documentation, verification, and validation of current and future state processes related to major IT programs and roadmaps.

• Assist in gathering and structuring business requirements, helping to identify opportunities for digital transformation and supporting the design of automation solutions.

• Reinforce local IT governance, fostering strong collaboration with global and regional IT teams to ensure consistency, compliance, and alignment with enterprise standards.

About Your Skills & Experience

For this role, we're looking for a candidate who has an effective combination of the following qualifications, skills and experiences:

• Master's degree in Information Technology, Data Science, Applied Mathematics, Management Engineering, Computer Science, or Statistics.

• Proficiency in speaking, comprehending, reading and writing in both Italian and English is required.

• Should be proficient with Microsoft 365, ERP systems (preferably SAP S/4HANA), IT service management tools (e.g., ServiceNow, Jira), and data & analytics / reporting tools (e.g., Power BI or similar). Experience with CRM and marketing automation platforms (e.g., Salesforce, Veeva CRM) and basic familiarity with process automation / RPA tools (e.g., Power Automate) is considered a plus

• Preferably possess the following skills: curiosity, proactivity, collaborative and business oriented approach, eagerness to learn in a dynamic and fast-paced environment, project management mindset

At Viatris, we are dedicated to building a truly diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't fully align with every requirement, we still encourage you to apply. You may just be the right candidate for this or other roles.

Diversity & Inclusion at Viatris

At Viatris, diversity and inclusion are essential to our mission. The diversity we foster in all aspects of our business can be one of our greatest strengths in redefining healthcare not as it is, but as it should be. If you would like to know more about what diversity, equity and inclusion means to us, please visit

Sustainability at Viatris

Corporate social responsibility is fundamental to the Viatris mission. We work to advance responsible and sustainable operations and leverage our collective expertise to empower people to live healthier at every stage of life, recognizing that our actions affect the stakeholders and communities we serve. To learn more about our efforts, please visit

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. 

Viatris is an Equal Opportunity Employer.