Agency Operations Manager

Responsibilities
As creators embrace TikTok Live, a remarkable shift has taken place. Creators are now empowered to make a living directly from their content. The sense of community fostered on TikTok Live is unparalleled, with creators forging connections based on shared interests, ultimately creating a space where creativity flourishes and incomes grow.

The TikTok Live Operations team is in search of a dynamic TikTok LIVE Agency Manager who thrives on cultivating connections. As we expand our ecosystem, agencies have become a pivotal force in driving this growth. This role focuses on sourcing agency leads, nurturing pipelines, and championing LIVE agency success. You'll be instrumental in fostering strategic, enduring relationships with LIVE agencies across the Italy, ultimately boosting LIVE business revenue.

As part of the Italy Agency Team, the TikTok LIVE Agency Manager plays a crucial role in securing sustainable growth for TikTok LIVE. This involves expanding our network of LIVE agency partners to deliver widespread LIVE education to creators while ensuring a consistent supply of high-quality content and interactions.

Responsibilities:

• Identify and strategically recruit local based MCN's, agencies and organizations to provide livestream creator for TikTok LIVE

• Create partnerships, build long-term relationships, educate, train and manage agencies and agency managed creators

• Motivate agencies to provide more and better live streamers across a variety of content verticals

• Monitor the weekly / monthly performance TikTok data of agencies, draft and optimize the operation plan accordingly

• Support in the creation of regional operations policies, contracts, education tools and terms for agencies working with cross functional teams globally

• Host regular workshops and training sessions aimed at enhancing agency success, ensuring they stay updated on the latest trends, tools, and strategies for maximizing their impact on TikTok LIVE

• Organise and host impactful events and roadshows aimed at boosting awareness and engagement with TikTok LIVE Agency program, driving its presence in the live streaming landscape

Qualifications
Minimum Qualifications:

• Fluency in Italian and English

• Proven track record in sales and business development within the social media, tech or B2B sector, demonstrating a strong understanding of market dynamics and customer needs.

• Proficiency in identifying and cultivating strategic partnerships, leveraging innovative approaches to drive business growth.

• Demonstrated result-oriented approach with a track record of achieving targets, coupled with proficient data analysis skills to drive informed decision-making even under pressure.

• Strong analytical abilities to assess market trends, competitor landscapes, and opportunities for TikTok LIVE's expansion within the agency realm.

• Exceptional communication skills with the ability to articulate complex concepts and negotiate effectively while fostering long-term client relationships.

Preferred Qualifications:

• 4 years or more of industry experience, preferably but not necessarily in sectors related to live-streaming, video-sharing, social media, tech, or start-ups, showcasing a deep understanding of industry intricacies and market nuances.

• Possession of a Bachelor's degree or higher in a relevant field, complementing the understanding of business development strategies and market dynamics.

• Adept at creating and executing comprehensive sales strategies that align with business objectives, resulting in consistent revenue generation and market penetration.

• Experience in developing and presenting compelling proposals, tailored to meet the diverse needs of agency partners while showcasing the value proposition of TikTok LIVE.

• A proactive and self-motivated mindset, coupled with a collaborative approach to work effectively within cross-functional teams, driving collective success in achieving business targets.

• A collaborative team player mindset, continuously striving for higher performance while contributing actively to a collective goal of success.

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

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Diversity & Inclusion​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​