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Customer Project Manager and Order Coordinator

3 ore fa

Conselve, Veneto, Italia Schneider Electric A tempo pieno

Scope

Ensure successful execution of customer orders by consistently delivering projects
on time, within scope, and within cost
, while maximizing
customer satisfaction
and strengthening long-term customer relationships.

Core Processes and Key Responsibilities

  • Execute and manage the customer order portfolio in full compliance with company processes, from
    project handover after tendering to project close-out
    , ensuring
    on-time and in-full delivery
    .
  • Act as the
    single point of contact for customers
    during the order execution phase, proactively managing expectations and ensuring clear, timely communication.
  • Coordinate cross-functional teams (
    Supply Chain, Manufacturing, Project Engineering, Sales, Project Buyers
    ) to ensure alignment and efficient execution.
  • Plan, enter, monitor, and control customer orders,
    tracking progress, milestones, and deliverables
    against agreed timelines.
  • Review customer requests and translate them into
    clear operational actions
    , evaluating feasibility, impact on cost and schedule, and ensuring timely decision-making.
  • Manage
    Variation Orders and Claims
    , safeguarding company margins while maintaining a constructive customer relationship.
  • Proactively identify, assess, and mitigate
    risks and opportunities
    , driving corrective actions to protect delivery performance.
  • Support the preparation and execution of
    FAT (Factory Acceptance Test)
    activities to ensure customer approval and smooth handover.
  • Drive internal communication and alignment, ensuring all involved departments are focused on
    delivery performance and customer commitments
    .

Skills and Competencies

  • Strong
    communication and stakeholder management skills
    , with a customer-oriented mindset.
  • Fluent English
    , written and spoken
  • Experience in
    Order Management
    , with a focus on delivery, cost control, and customer satisfaction.
  • Project Management skills
    , including planning, risk management, and progress reporting.

What's in it for me?

  • Permanent contract;
  • Workplace flexibility;
  • Exciting work in an international company, with opportunities to lead and contribute to diverse collaborative projects with cross-regional teams;
  • Special training tailored to your needs and career goals;
  • Growth opportunities based on clear development paths;
  • An environment where employees have equal opportunities to reach their full potential, depending on their performance and personal aspirations;
  • Global Family Leave Program;
  • Meal vouchers or canteen meals;
  • Stock ownership plans;
  • Welfare programs that can be extended to your family;
  • Health insurance and professional/non-professional accident insurance.

Let us learn about you Apply today.

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employees in 100+ countries

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You must submit an online application to be considered for any position with us. This position will be posted until filled.

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