Office Manager

A Human-Centered Role at the Heart of Our Community and Its Growth

Translated is hosted at Pi Campus, a working environment immersed in nature where 5 luxury villas in Rome (Italy) have been converted into functional offices to foster talent growth. Pi Campus is also a venture firm created by Translated to reinvest part of its profits into promising AI startups.

About Translated
Translated is where technology and humanity meet to create global understanding. Founded in 1999 by a linguist and a computer scientist, we are on a mission to allow everyone to understand and be understood in their own language.

We envision a world where people from different cultures can communicate seamlessly, with unprecedented access to knowledge, cultural exchange, and business opportunities.

To make this possible, we combine a network of over 500,000 vetted, native-speaking language professionals with a unique translation AI, Lara, capable of recognizing its limits and explaining its choices. Through an ecosystem of AI-powered translation tools (Matecat, Matesub, and Matedub), an enterprise localization platform ( TranslationOS), and an online translator (Lara Translate), we support more than 400,000 clients in 200 languages, helping people and organizations connect across cultures.

Everything we build reflects a simple principle: technology should amplify human potential, not replace it. Whether through a marketing campaign, an event, or a new process, every project at Translated contributes to a larger purpose: bringing people closer together through understanding.

Pi Campus embodies that vision: 8 villas surrounded by nature, designed to help people work with clarity, connect with others, and grow personally and professionally.

At Translated, you'll join an international, collaborative environment where curiosity, creativity, and excellence are valued as much as results.

We believe in humans.

We are looking for an experienced Office Manager, to ensure not only that our environment runs smoothly every day, but also that it scales gracefully as our community grows. It is a Human-Centered role at the heart of our Community and its growth.

This Role Sits At The Intersection Of

• operational excellence,
• emotional intelligence,
• community care,
• and systems thinking.

You will design processes that are not only functional for today but capable of supporting a larger organization tomorrow. You will help transform everyday activities into scalable routines, enabling the campus and its people to operate with more clarity, more impact, and less friction over time.

You'll be the person who creates the conditions for others to do their best work - combining warmth and empathy with structure, foresight, and continuous improvement.

This role reports to and collaborates with the People Tower and supervises a Junior Office Assistant and Facility Manager.

Responsibilities
Community & Wellbeing

• Serve as the daily point of reference for residents, employees, and guests.
• Foster psychological safety and a sense of belonging through presence, empathy, and active listening.
• Ensure a welcoming and inclusive atmosphere throughout campus.

Campus Operations

• Oversee day-to-day operations across all spaces with attention to comfort, order, and human-centered design.
• Coordinate maintenance, supplier management, access control, and safety protocols.
• Build repeatable processes that make the campus run more efficiently as we scale.

Scalability & Operational Excellence

• Identify recurring challenges and transform them into structured, scalable solutions.
• Standardize procedures for room bookings /travel logistics, onboarding logistics, event setup, vendor workflows, and space planning.
• Improve workflows to reduce manual work, increase clarity, and support future growth.

Team Leadership

• Mentor and supervise the Junior Office Assistant and Facility Manager with clarity, care, and a focus on skill growth.
• Delegate effectively and create scalable routines that strengthen team performance.

Events & Experience

• Coordinate logistics for workshops, training sessions, founder events, and community activities.
• Help create memorable moments that build connection and reinforce culture.

Onboarding & Integration

• Ensure smooth onboarding logistics for new hires, entrepreneurs, and program participants.
• Create a scalable onboarding experience that remains personal and supportive even as numbers grow.

Administration & Cross-Functional Coordination

• Manage vendor relationships and office budgets with responsibility and transparency.
• Collaborate with Finance, HR/People, IT, and external partners to ensure alignment and operational consistency.
• Oversee desk allocation, room coordination, and hybrid work logistics using systems that can grow with the company.

Culture Keeper

• Ensure campus spaces reflect Translated's values — warm, inclusive, inspiring.
• Work with the People Tower to enhance wellbeing, employee experience, and community life.
• Act as a steady steward of our cultural DNA: we believe in humans.

Requirements

• 3-7 years of experience in office management, hospitality, facilities, or community-focused operations.
• Strong interpersonal skills and emotional intelligence.
• Demonstrated ability to design scalable processes and improve operational workflows.
• Excellent organizational, coordination, and prioritization skills.
• Strong communication in Italian and English (C1).
• Ability to manage budgets, vendors, and cross-functional relationships.
• A genuine passion for supporting people and creating environments where teams can thrive.

Benefits and Perks

At Translated, we see our people as athletes, and Pi Campus as the place where they can reach their full potential. This vibrant environment fosters talent aggregation and continuous growth of mind, body, and spirit.

We nurture and support the team's personal and professional development every day through growth-oriented initiatives like personalized learning paths and networking events with industry leaders, health-oriented initiatives like massages, sauna, and workouts in our gym and swimming pool, as well as relaxation rooms, open meeting rooms, a cafeteria, and fully equipped kitchens in every villa. In case of need, every team member has access to psychological, legal, and financial support.

Learn more about our company:

Diversity Statement

At Translated, we proudly embrace and celebrate each individual's unique qualities to our team, regardless of race, sexual orientation, gender identity, or any other differences. We recognize that these diverse perspectives empower us to overcome challenges, foster innovation, and drive excellence. As an inclusive and equal-opportunity employer, we are committed to cultivating an environment where everyone feels welcome, valued, and supported to achieve their full potential.

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