Aero Alliance IT Applications Support Technical Lead
2 settimane fa
Roles and Responsibilities
In this role, you will:
- Analyze issues reported by users and provide solutions for them in a timely manner
- Fix bugs, correct data issues/code issues as needed and provide application support.
- Analyze requirements for new features, develop design documents, implement/test/migrate features/enhancements in a timely manner
- Collaborate with global and local DT and non DT team members in providing bug fixes, enhancements and new solutions
- Follow the coding standards, IT controls, compliance procedures and company policies in conducting all tasks
- Manage the local back log queue of features, communicate status and schedules for all user stories/issues/bugs with the requestors in a timely manner based on their criticality
- Provide support for the applications after hours as needed. This will mostly be during new releases and major solution deliveries, but can occur at other times in frequently as well.
- Understand the functional aspects of the applications, the business processes they support and be able to train new users on the features of the applications.
- Learn the business processes that our Aero Alliance DT Solutions support – our Shop Floor and other business processes will rely and work collaboratively with DT Leads
- Learn our solutions well enough to provide some occasional training to Users
- Work on other DT related tasks as needed.
Education Qualification
Bachelor's Degree in Computer Science or related degree with advanced experience.
Desired Characteristics
- Strong experience in software development and support experience using AWS development stack including Postgres, SpringBoot and Angular, or similar technologies .
- Knowledge of integration services such as Boomi, Mulesoft or other required.
- Experience in business requirements gathering, documentation and user experience design required
- Experience in development of test cases, technical design document required.
- Skilled in breaking down problems, documenting problem statements and estimating efforts
- Experience in working with cross-functional teams to resolve issues and design solutions using critical thinking/analysis skills and best practices.
- Experience in working with global teams (functional and technical) a plus
- Excellent Communication skills in Italian and English required.
Relocation Assistance Provided: No
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