Client integration specialist

2 ore fa

Milano, Lombardia, Italia InPost Italy A tempo pieno

Overview

Are you passionate about technology, systems integration, and delivering excellent customer experiences?

This is a fantastic opportunity to join
InPost's Team
as a
Client Integration Specialist
. We are looking for a driven and technically skilled professional with strong interpersonal abilities and a genuine interest in innovation, to support our clients—e-tailers, marketplaces, and logistics partners—through the integration of InPost services.

What you need to succeed

  • Build and maintain strong relationships with both existing and prospective clients (partners and e-tailers).
  • Work closely with the international Sales team to unlock cross-market opportunities.
  • Gather technical requirements from clients and recommend the most suitable InPost solutions.
  • Clearly explain complex technical concepts in an accessible and understandable way.
  • Support the entire sales cycle, including the contractual phase.
  • Facilitate client onboarding by managing integration activities (API, web services, etc.).
  • Use the CRM as a key tool for client analysis and task tracking.
  • Create and maintain reports on integration status and performance.

Who You Are

  • Bachelor's degree in a STEM field (or equivalent experience).
  • Prior experience or strong interest in technical sales and IT solutions.
  • Solid technical knowledge of
    web services, REST/SOAP APIs, JSON/XML, and SQL
    .
  • Knowledge of Ecommerce and/or Shipping Platforms is a plus
  • Strong communication and interpersonal skills, with the ability to collaborate effectively.
  • Ability to translate business needs into clear technical solutions.
  • Fluent in English, both spoken and written.
  • Detail-oriented with strong analytical and problem-solving skills.
  • Comfortable working in multidisciplinary teams alongside developers, analysts, and business

Why Join InPost

  • Join a fast-growing international company.
  • Be part of a
    flexible, creative, and dynamic work environment
    .
  • Benefit from
    real opportunities for growth and professional development
    .
  • Work with a passionate and skilled team.
  • Contribute to the development of
    eco-responsible and sustainable logistics
    solutions.

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