Learning Officer

READY TO CREATE EXCEPTIONAL GUEST EXPERIENCES?

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WHO WE ARE:

Ahoy, global community With professionals from +70 countries, we're a tight-knit crew that celebrates uniqueness. Our ship is fueled by trust, transparency, and positive vibes. We value every voice and create an inclusive workplace that reflects the world we explore.

Learning Officer

YOUR LIFE ONBOARD:

As the Learning Officer, you'll lead engaging training activities on board, including product and service training, soft skills development, English teaching, and e-learning support, all in line with procedures and goals.

DEMONSTRATE YOUR PASSION:

• You'll proactively gather ongoing training needs and suggest effective training actions.
• You'll advertise the available training portfolio, ensuring everyone knows about the opportunities.
• You'll organize and deliver both online and classroom trainings, making the learning process engaging and interactive for your colleagues.
• You'll act as a training consultant for on-board managers, empowering them to enhance their training skills.
• You'll operate as a business partner, regularly analyzing the company's KPIs to recommend training actions or follow-ups.

GET THINGS RIGHT:

• You'll embody and promote the company's traits, acting as a true Brand Ambassador.
• You'll be actively involved in the company's Employer Branding projects, showcasing our values and culture.
• You'll report training results to your Line Manager and Corporate, highlighting successes and areas for improvement.

SAFETY FIRST:

• You'll actively support and promote a strong health and safety culture on board.
• You'll raise awareness about sustainability projects and contribute to their successful implementation, making a positive impact on our environmental efforts.

WHAT MAKES YOU UNIQUE:

• You completed a bachelor's degree (preferable in human resources)
• You have a proven track in soft skills group training, in courses development and design (in Hospitality & Tourism field it represents a plus)
• You have experience in English teaching
• You have a good command in MS Office Package (Word, Excel, PPT).
• You master English and speak fluently Italian (at least B1 level)
• You are internal customers oriented
• You have good communication, stakeholder and time management skills

WHY COSTA:

Welcome to a world of extraordinary adventures as a Costa crew member We're thrilled to have you on board and are dedicated to your personal and professional growth. We've got you covered with travel arrangements, onboard meals, and accommodation. During your free time, dive into our fantastic crew facilities, like the gym, crew beach, crew bar. Enjoy exclusive discounts and perks when on board and let your family and friends visit you.

INCLUSION & BELONGING

Costa is like a world within a world. Onboard and ashore, we are committed to providing equal opportunities to all, regardless of gender, ethnicity, belief, disability, sexual orientation, or any other characteristic that makes us unique. Every individual is valued and respected for who they are.

At Costa, inclusion fuels innovation and excellence and unites us in delivering unforgettable experiences to our guests and our people.

Additional info

Contract type: fixed-term, full-time

Application deadline: 27/02/2026

Time required to submit the application: approximately 3 minutes

CV Format: PDF, Word or Image format in English or Italian (max 1.5 MB)

E-mail/contact of the recruiting team: (Not for submitting applications)

Further information: visit our dedicated section
Shipside FAQs - Costa Crociere Careers

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