Engagement Manager

Job Requirements

At Quest Global, it's not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

SHAPE THE FUTURE WITH US

We offer you a motivating environment with exciting projects and would appreciate to welcome you in our team as an:

Engagement Manager - Energy/Oil & Gas domain

Location: Florence (hybrid with onsite and remote options)

Key Responsibilities

• Manage account-specific P&L to ensure sound client relations and drive aspirational goals for account growth
• Create an engine to continuously seed ideas, develop solutions and structure deals to generate disruptive outcomes for clients and Quest Global.
• Manage relationships with client's technology organization and various critical stakeholders to ensure driving of trusted partnerships
• Responsible for growth of assigned account, driving revenue and margin growth by serving as the owner of the entire Opportunity Management cycle: Prospect-Evaluate-Propose-Close.
• Ideate and innovate with delivery partners to routinely generate business opportunities, by selling concepts/ideas to the client and influencing the client to win contracts based on demonstrated capability and past performance.
• Conduct proactive research, map the accounts and competitors, as well as deliver client presentations, proposal preparation, commercial negotiations towards win-win outcomes
• Collaborate with the Delivery Manager to proactively manage risks and ensure utmost quality and flawless delivery of agreed upon services
• Demonstrate organized account management principles on a daily basis: Build an Account Plan develop new relationships, main current, articulate solutions with clarity and follow-through with routine governance. Serve as a trusted partner for client and manage account with full transparency
• Manage pricing decisions within the scope of the Master Services Agreement while ensuring account profitability
• Cross-collaborate within the organization, develop internal and external partnerships and provide necessary input for building future alliances with relevant product vendors
• Stay abreast with changing landscape of technologies, demonstrate continuous learning, understand energy industry landscape and continuously re-invent account to drive service offerings relevant to client's needs at any given time.

Work Experience

Desired Work Experience

• 10+ yrs of experience with strong sales/relationship management/account management experience.
• Experience managing business of $5 - $10 Million account
• Knowledge and experience working in Energy (Oil and Gas, and Power Generation) Industry with strong industry relations with senior and technical managers in oil and gas service companies
• Strong foundation / experience in engineering services sales and business development and a solid understanding of product development process
• Hands-on experience with proposal creation, leading campaign cross functional teams and leading proposal presentations.
• Strong leadership, interpersonal, communication and presentation skills
• Experience managing complex sales process and highly consultative selling in campaigns
• Effective in sales presentations to executive management and key stakeholders
• Excellent written and verbal communication skills to articulate business proposals
• Using customer relationship management software to track and manage campaigns
• Experience in working with a global delivery model and working with geographically dispersed solution teams
• Strong business acumen with end to end sales/delivery/transition experience and ability to provide high level solutions to customer requirements
• Strong commercial skills and experience including selling process, negotiating, pricing, costing, discount structures, terms and conditions, sales strategy development, execution and sales proposal development.
• Ability to forge relationships and build trust both within and external to organization

Education

• Bachelor's Degree – Engineering. Master's degree/MBA – preferred
• Formal training/experience in program management, negotiations and strategic selling

Work Requirements:

• This role is considered a hybrid with onsite and remote options.
• Proficient with English & Italian (both speaking and writing)

Travel requirements:

• Occasional travel, less than 25% as required for client relationship management

How we work: culture at Quest Global

We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.

We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.