Junior Sales Specialist

Who we are: IRCA Group, an Advent portfolio company, was founded in Italy in 1919, and it is a leading international B2B provider of high-quality semi-finished ingredients such as chocolate, decorations, creams, inclusions, nuts and pistachios, pastry mixes, gelato ingredients, and other essential solutions for industrial clients or other independent artisanal producers. With more than 2.400 employees, 22 production facilities worldwide, and €1 billion in revenues, IRCA Group has a solid track record of growth and international expansion.
What do we offer: - An international and inclusive environment, with opportunities to work on global projects and collaborate with colleagues worldwide - Career growth opportunities, including possibilities abroad
The role: We are looking for a Junior Sales Specialist focused on dry fruit products for our company, part of the rapidly expanding IRCA Group, operating in Sicily, in the province of Catania. The role involves managing customer relationships primarily within the European market, responding promptly and efficiently to inquiries, and acting as an intermediary between customers and various internal departments (Production, Logistics, R&D, Quality). The ultimate goal is to support the expansion of our customer portfolio while maintaining strong relationships with existing clients. What will you do:

• Manage daily interactions with customers, mainly in the European market, by responding promptly and professionally to inquiries and requests.
• Manage and process customer orders, monitoring the progress.
• Act as a liaison between customers and internal departments (Production, Logistics, R&D, Quality).
• Assist in preparing quotations and commercial offers.
• Support the sales team in expanding and maintaining the customer portfolio.

Requirements:

• Education: High school Degree/Degree in Food Science and Technology or Economics
• Experience: Experience in similar roles is strongly preferred.
• Language Skills: Proficient English is mandatory
• Computer Skills: MS Office and familiarity with ERP System or order management tool.  
• Behavioural Requirements: Highly organized and High attention to details, Ability to understand customer needs, Propensity for problem solving, High energy and positive attitude, Proactive and Strong aptitude for communication and interpersonal relationships, Openness to change and continuous learning.

Details:

• Location: Bronte (VA) with willingness to travel.
• Working hours: Full time, 40h/week, from Monday to Friday.

IRCA Group fosters a dynamic environment, valuing different perspectives and international experiences, offering a stimulating context. We promote professional growth and career opportunities locally and internationally. With locations worldwide, we offer the chance to work on international projects, collaborate across cultures, and gain a global perspective. If you are looking for stimulating challenges and the chance to contribute your ideas for process improvement in an ever-growing company, IRCA Group is the right place.   We welcome applications from candidates of all genders, backgrounds, identities, nationality, ethnic origin, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief. We believe in equal opportunities for all and ensure that our hiring process complies with the highest standards of non-discrimination and inclusivity. IRCA Group is dedicated to fostering a diverse and inclusive work environment where everyone can be their authentic selves, reach their full potential, and feel a true sense of belonging. Join us in creating a workplace where diversity is valued, and everyone can thrive.   Il presente annuncio è rivolto ai candidati appartenenti a qualsiasi orientamento o espressione di genere, nel rispetto dei principi di diversità e inclusione e di non discriminazione ai sensi del D.lgs. 198/2006.

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