Virtual Assistant

About Polygon Labs

Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. It is building the Polygon Open Money Stack, an open and integrated stack of services and technologies to instantly and reliably move money anywhere, and put it to work. Its infrastructure has facilitated trillions of dollars in onchain value transfer and supported millions of transactions daily for some of the globe's largest banks, fintechs, enterprises, and consumer applications.

Your Role

As a Virtual Assistant at Polygon Labs, you'll play a key role in maintaining smooth executive operations during a pivotal shift to a self-service scheduling model.

Reporting to the Lead Executive Assistant (EA), you will own day-to-day group scheduling and calendar coordination for senior executives across multiple time zones, working with internal and external stakeholders. This is a fully remote role based in Latin America, where you'll support the most strategic leaders at Polygon Labs. You'll be trained on executive standards, escalation protocols, and intake processes, and will play a vital role in ensuring the executive support function runs with efficiency, clarity, and precision.

This is a full-time, contract position.

Your Responsibilities

Manage day-to-day scheduling and group meeting coordination across time zones and stakeholders.
Own inbox/calendar follow-ups, meeting confirmations, and logistical coordination.
Triage and escalate scheduling requests that meet the complexity threshold (e.g., sensitive, high-stakes, or multi-party coordination).
Adhere to SLAs and intake processes using ClickUp; ensure every request is complete and properly documented.
Enforce existing/corporate calendar hygiene best practices and utilize tools like templates and scheduling rules to reduce churn.
Partner with the Lead EA on onboarding, training, and continuous improvement of executive operations.

What You'll Need

3+ years of experience in a remote administrative/virtual assistant, or operations coordinator role.
Strong written English communication skills; Spanish proficiency is a plus.
Proficiency with Google Calendar, Gmail, Slack, Telegram, and basic productivity tools.
Demonstrated ability to manage complex scheduling across global time zones.
Confidence to push back diplomatically and enforce clarity and completeness in requests.
High level of reliability, discretion, and trustworthiness with sensitive executive information.

Preferred Qualifications

Experience supporting executive leadership in fast-paced or startup environments.
Familiarity with ClickUp or similar task/project management systems.
Proven ability to work independently and thrive in an asynchronous, remote-first team.

Polygon Labs Perks

Benefits

The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes the following benefits for our full time employees:

Remote first global workforce
Industry leading Medical, Dental and Vision health insurance*
Company matching 401k with 3% match*
$1,500 Home Office Set Up Allowance (life-time max)
$200 Annual Book Allowance Program
$75 Monthly internet or phone reimbursement
Flexible Time Off
Company issued laptop
Egg freezing, mental health, and employee wellness benefits
In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific.
401k is for United States employees only

Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity.

Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.

If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Learn More About Polygon Labs

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