Client Advisor

This job is with Marsh McLennan, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Client Advisor - Mercer Marsh Benefits
Marsh is looking for a brilliant and talented candidate to join our
Mercer Marsh Benefits Team
as a
Client Advisor
based on our
Rome
office.

Mercer Marsh Benefits (MMB) is a leading
employee benefits consultancy and insurance broker.
Our experienced team can help clients succeed globally and provide them with a single source for managing the costs, people risks, and complexities of employee benefits.

You will join a team of insurance professionals with powerful analytics and market insights, who can help clients identify, quantify and manage exposures - and reduce the total cost of their people risk.

What can you expect?

• Serve as first point of contact for day-to-day communication with numerous clients and support colleagues by managing day-to-day aspects for designated accounts;
• Conduct account management tasks including completing billing transactional work, liaising between internal senior professionals and business accounts, and generally handling the daily Client management activities to ensure Clients satisfaction, compliance to MMB professional standards and allow senior level colleagues to focus on growth efforts;
• Manage a portfolio of clients, including some large, complex and/or multinational clients;
• Be responsible of direct relationships with clients for the management of their employee benefits insurance solutions;
• Interface closely with client executives and client teams to deliver client needs;
• Develop and maintain a fluency in the Company's various service offerings to enrich work performed and develop sales capabilities in order to explore expanded business opportunities on the assigned portfolio of Clients.

Requirements

• Bachelor's or Master's degree in Economics, Law or similar;
• At least 5 years of professional experience gained in the insurance sector, preferably in client-facing roles and on Employee Health & Benefits insurance solutions;
• Fluency in written and spoken English and Italian languages;
• A strong results and client orientation and attitude;
• Strong propension for interpersonal relationships;
• Ability to manage workload and prioritize tasks;
• Ability to work independently and within a team-based environment.

Why joining our team?

• A company with a strong brand and strong results to match;
• Opportunities to work on international deals;
• Attractive benefits coverage, outstanding learning programs, mentoring opportunities and interaction with counterparts in industry groups and client organizations.
• Keep abreast of Industry developments and trends, participate in events and conferences representing the Company and have a broad and powerful professional network.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.