Lavori attuali relativi a IT Support engineer - Milano, Lombardia - GJR Technologies

  • IT Manager

    2 settimane fa

    Milano, Lombardia, Italia Barrington James A tempo pieno

    Job DescriptionWe are seeking a skilled IT Manager/IT Operations Specialist to oversee and manage IT infrastructure, ensuring seamless technology support within a dynamic and regulated environment. The role involves collaboration across departments to align IT services with organisational needs and reports directly to senior leadership.Responsibilities•  ...

  • IT Employee Service Delivery Intern

    7 giorni fa

    Milano, Lombardia, Italia Enfinity Global A tempo pieno

    Enfinity Global is a purpose-driven company focused on making a positive impact on the planet by helping companies, governments, and individuals transition to a carbon-free and sustainable economy. Our role as a leading IPP is to develop, finance, build, operate, and own decarbonization assets in the long term in Europe, Asia, and the Americas through our...

  • Senior Manager, International IT

    2 settimane fa

    Milano, Lombardia, Italia Evolus A tempo pieno

    Description Evolus is a performance beauty company with a customer-centric focus on delivering breakthrough products.  We are seeking an experienced Senior Manager, Information Technology to join our team, reporting to the Director of IT Operations and Cybersecurity. In this pivotal role, you will lead International IT and serve as the primary liaison for...

  • Consultant / Senior Consultant - IT Strategy & CIO Advisory

    3 giorni fa

    Milano, Lombardia, Italia Sia A tempo pieno

    Siais a next-generation, global management consulting group. Founded in 1999, we were born digital.Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility.We'reoptimists for changeand we help clients initiate, navigate and benefit from transformation. We believe optimism is a force...

  • Veritas Backup SME – IT Infrastructure

    6 giorni fa

    Milano, Lombardia, Italia E-Solutions A tempo pieno

    Job TitleVeritas Backup SME – IT InfrastructureRole SummaryThe Veritas Backup SME is responsible for designing, managing, and supporting enterprise backup and recovery solutions. The role focuses onVeritas NetBackupto ensure reliable data protection, backup performance, and disaster recovery across on-prem, virtual, and cloud environments.Key...

  • Senior Network Operations Engineer

    6 giorni fa

    Milano, Lombardia, Italia MainStreaming A tempo pieno

    MainStreaming is an intelligent media delivery company that empowers enterprises, media, and gaming companies to ensure the best Quality of Experience to their audience, through its revolutionary AI-powered technology.It optimizes the viewing experience with its Intelligent Media Deliver Platform (iMDP), the first platform designed to guarantee full...

  • Sr. Datacenter Engineer

    1 settimana fa

    Milano, Lombardia, Italia Stefanini EMEA A tempo pieno

    Job DescriptionStefanini Group is looking for aSr. Datacenter Engineer(on-premises)to be part of our Hybrid Cloud Infrastructure (HCI) cluster within the Infrastructure Services Division.The ideal candidate is a highly experienced infrastructure specialist with deep expertise in datacenter operation, hardware lifecycle management and critical environment...

  • Maintenance Engineer

    6 giorni fa

    Milano, Lombardia, Italia Gruppo A2A A tempo pieno

    DescriptionChi cerchiamoPer la nostra sede di Milano Malpensa siamo alla ricerca di una risorsa da inserire come MAINTENANCE ENGINEER - IMPIANTI all'interno del team MANUTENZIONE MALPENSA. La struttura ha la principale responsabilità di gestire, con l'ausilio di fornitori terzi, la manutenzione degli impianti dell'unità produttiva di Malpensa, compresa la...

  • Sales Engineer

    2 settimane fa

    Milano, Lombardia, Italia Panasonic Heating & Cooling Solutions Europe A tempo pieno

    Are you looking for a new opportunity that offers meaningful work with true purpose? We would love to welcome you to our multinational teamYour growth is our growth. We invest in your future by enhancing your skills and abilities through training opportunities and interesting challenges.At Panasonic, we believe in the power of collaboration - only together...

  • SAINT LAURENT Retail Operations Intern

    2 settimane fa

    Milano, Lombardia, Italia Saint Laurent A tempo pieno

    SummaryABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first fashion house to introduce the concept of luxury ready-to-wear with the creation of the 'Rive Gauche' line in 1966, synonymous with youth and freedom. This change represented a crucial first step in the modernisation of fashion and revolutionised the socio-cultural landscape.In 1999,...

IT Support engineer

6 ore fa

Milano, Lombardia, Italia GJR Technologies A tempo pieno

Job Title

IT Support Engineer (L1) – Onsite | Nicosia, Cyprus

Location

Nicosia, Cyprus (Onsite)

Job Type

Freelance / Contract (1 Year)

Work Schedule

  • Visit Days: Monday, Tuesday, Thursday
  • Shift: First half of the day
  • Hours: 4 hours per visit

Start Date

ASAP

Job Description

We are looking for a reliable and proactive L1 IT Support Engineer to provide onsite technical support in Nicosia, Cyprus. This role is ideal for a professional with strong ITIL knowledge, hands-on end-user support experience, and excellent communication skills in English and the local language.

The engineer will act as a key link between IT operations and technical teams, ensuring smooth daily support and timely resolution of issues.

Key Responsibilities

  • Provide Level 1 onsite IT support to end users.
  • Follow ITIL processes including incident, change, and problem management.
  • Log, qualify, and route tickets according to ITIL standards (incidents, changes, tasks).
  • Troubleshoot hardware, software, and basic network issues.
  • Use ticketing systems such as ServiceNow or similar tools.
  • Raise service requests with vendors/manufacturers when required.
  • Perform access management, including verification and logging of system access.
  • Manage escalations, including initiating or participating in crisis meetings when necessary.
  • Act as a bridge between IT operations (production) and technical teams.

Required Qualifications

  • Proven experience as an L1 / IT Support Engineer.
  • Strong understanding of ITIL processes (Incident, Change, Problem Management).
  • Knowledge of IT infrastructure components (Operating Systems, databases, storage, networking).
  • Hands-on experience with Active Directory.
  • Experience using ticketing systems (ServiceNow, CISM, or similar).
  • Strong analytical and problem-solving skills.
  • Fluent in English and local language.
  • Ability to work independently during onsite, part-time visits.

Technical Skills

  • Active Directory
  • ITSM / Ticketing Tools (ServiceNow, etc.)
  • Hardware & Software Troubleshooting
  • Basic Network Troubleshooting

Job Type: Part-time

Pay: € €22.00 per hour

Expected hours: No more than 5 per week

Application Question(s):

  • Do you have full time working rights to work in Cyprus?

Work Location: Remote