Junior IT Specialist

About us

We're iubenda, the team turning compliance into a growth engine. We help over 110K businesses all around the world build trust, boost performance, and grow without limits. Now part of ), we're scaling privacy tech with confidence, creativity, and a little bit of attitude. Join a team that moves fast, thinks big, and makes privacy feel exciting again

Mission & Core Purpose

We are looking for a Junior IT Specialist to become the heartbeat of our internal team experience. This role blends internal IT operations and cross-team collaboration. You will report to DevOps, supporting also HR, and Operations, by working closely with each of them. You'll play a pivotal part in fully owning internal tool management tasks as well as hardware and device management tasks, ensuring that our colleagues are supported by reliable systems, well-maintained devices, and a smooth, secure internal technical environment.

Key Responsibilities

- Internal Tools & Platforms Ownership:

• Microsoft: complete suite and SaaS tools (Microsoft 365, Office, Outlook, SharePoint, Zoom);

• Google: complete suite and SaaS tools (Google Workspace, Gmail, Google Drive, Google Calendar);

• Confluence: internal documentation and knowledge management system;

• Slack: internal communication and collaboration platform.
  

- Hardware & Device Lifecycle Management:

• Set-up: configuration and preparation of company devices for employees;

• Shipment: coordination of device delivery for onboarding, replacements, and offboarding;

• Tracking: inventory and lifecycle tracking of company hardware and devices.

- Residual responsibilities:

• Availability to work from and travel to the Milan office, whenever required (realistically 1d/week);

• Trustworthy and reliable: comfortable handling sensitive tasks, systems, and data with a high level of confidentiality, accuracy, and responsibility.

• Smart and proactive mindset: able to quickly understand new contexts, take initiative, and actively contribute beyond assigned tasks;

• Strong sense of ownership: accountable for assigned responsibilities, with the ability to manage tasks end-to-end and follow through independently;

• Fast learner: willing and able to learn new tools, technologies, and processes quickly, including self-study and autonomous problem-solving;

Experience & Skills

• Languages: full professional proficiency in English and Italian;

• Degree in IT or equivalent, or IT-focused high school diploma;

• Career motivation: strong interest in starting and growing a career as a Junior IT Specialist (6 months/1year of experience are more than welcome).
  
  

 Added Values

At least 6 months of experience in IT support, helpdesk, or similar roles.

 Location

Our office, located in the center of Milan (a 5-minute walk from S. Ambrogio, Cairoli, and Cordusio metro stations; a 10-minute walk from Cadorna FS), is an incredibly nice place to work. We offer a hybrid work model to give you the chance to work from home for up to 3 days per week.

Benefits

• Remote-friendly work Work 100% remotely, or from our offices, whatever works best for you. We are fully structured for seamless remote onboarding and collaboration.

• Company retreats & coworking gatherings Once a year, we meet for a fully paid, week-long company or team retreat in beautiful locations such as Venice, Sicily, or the Dolomites to work, connect, and recharge together.

• Work equipment An equipment allowance to help you create the perfect setup and perform at your best.

• Collaborative, multicultural team Join a team of talented, international colleagues in a friendly, open, and highly collaborative environment.
  
  Please send your CV in English.
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