Commis de Rang

Additional Information

Job Number

Job Category Food and Beverage & Culinary

Location Excelsior Hotel Gallia a Luxury Collection Hotel Milan, Piazza Duca D'Aosta 9, Milan, Milano, Italy, 20124VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Serve food courses and beverages to guests under the supervision of the Chef de Rang. Assist in setting tables according to the type of event and service standards. Provide basic information on menu selections and refer detailed questions to the Chef de Rang. Communicate with the kitchen regarding additional meal requirements, allergies, dietary needs, and special requests as instructed by the Chef de Rang. Assist in monitoring guest satisfaction throughout each food course and/or beverage service. Maintain cleanliness of work areas, china, glassware, silverware, and equipment throughout the day. Support closing duties, including restocking items, cleaning, and turning off lights. Present checks and process payments only when requested by the Chef de Rang or Supervisor.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete required safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with colleagues, support the team to reach common goals, and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in various formats (e.g., small print). Stand, sit, or walk for extended periods or an entire work shift. Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and objects over 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight using fine motor skills and hand‑eye coordination. Move over sloping, uneven, or slippery surfaces, as well as up and down stairs and service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors or the Chef de Rang.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Language: Spoken and written Italian and English proficiency

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Livello di anzianità
Esperienza minima
Tipo di impiego
A tempo pieno
Funzione lavorativa
Management e Industria manifatturiera
Settori
Settore alberghiero

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