Commercial Excellence

Position Snapshot:

• Nespresso Italy, Milan HQ (Assago)
• Nestlé welcomes people with disabilities
• Permanent Contract
• 4-5 years of experience in similar roles or strategic/management consulting, working for international organizations with leading brands and a strong commercial mindset
• Excellent analytical, organizational, project management and communication skills
• Knowledge of Food & Beverage or market is considered a plus
• Mandatory fluency in Italian and English

*Position Summary*
In recent months, B2B has completely revolutionized its RTM, approaching OOH customers directly and starting its own digital revolution.

Reporting directly to the B2B Commercial Excellence Manager, the B2B Commercial Operations & Project Manager will be responsible for:

• Leading and managing the overall delivery of multiple change-management projects
• Improving commercial effectiveness and efficiency
• Identifying and implementing strategical improvement

He/she will also support the Business Commercial Excellence Manager in deploying the business and digital strategy for Nespresso

A day in the life of B2B Commercial Operations & Project Manager
Project & Change Management

• Project/ Program development, roll out and execution
• Project presentation ensuring an effective buy-in of the main stakeholder
• Drive B2B and Digital change management across the organization (culture & mindset)
• Supports Salesforce in adopting new methodologies, processes, tools
• Working closely with other departments, such as marketing, finance, operations, to ensure a cohesive approach to commercial activities.

Commercial Effectiveness and Efficiency

• Develop and monitor KPIs to monitor efficiency and effectiveness of business processes
• Define and implement timely actions to improve commercial effectiveness and efficiency, including providing guidelines to the sales force for managing specific customers
• Streamline sales processes to increase efficiency and effectiveness, also involving additional stakeholders (e.g. salesforce, operations, finance, etc.)
• Define Business needs and partner with the IT department to digitalize & automate processes

Strategy & Planning

• Understand business priorities and OOH trends and collaborate with Business Commercial Excellence Manager to define the Company Strategy and Operative Plan
• Implement effective sales strategies to achieve business goals
• Market research and field visit with salesforce to understand salesforce & customer needs and market trends.

What will make you successful?

• Master's degree in Economics, Management or a related field.
• Ability to understand current OOH market trends. Commercial experience will be a plus
• Ability to manage multiple tasks in a fast paced and growing environment
• Strategic mindset, with attention to daily operations and results oriented
• Flexibility and proactivity
• Experience in processes design & organization
• Fluent English
• Highly committed to Nespresso brand and strong passion for opportunity presented

At Nespresso, we embrace inclusive language-feel free to share your pronouns on your CV. Our agile working model allows flexibility in office days, defined with your team.

Position Snapshot:

• Nespresso Italy, Milan HQ (Assago)
• Nestlé welcomes people with disabilities
• Permanent Contract
• 4-5 years of experience in similar roles or strategic/management consulting, working for international organizations with leading brands and a strong commercial mindset
• Excellent analytical, organizational, project management and communication skills
• Knowledge of Food & Beverage or market is considered a plus
• Mandatory fluency in Italian and English

*Position Summary*
In recent months, B2B has completely revolutionized its RTM, approaching OOH customers directly and starting its own digital revolution.

Reporting directly to the B2B Commercial Excellence Manager, the B2B Commercial Operations & Project Manager will be responsible for:

• Leading and managing the overall delivery of multiple change-management projects
• Improving commercial effectiveness and efficiency
• Identifying and implementing strategical improvement

He/she will also support the Business Commercial Excellence Manager in deploying the business and digital strategy for Nespresso

A day in the life of B2B Commercial Operations & Project Manager
Project & Change Management

• Project/ Program development, roll out and execution
• Project presentation ensuring an effective buy-in of the main stakeholder
• Drive B2B and Digital change management across the organization (culture & mindset)
• Supports Salesforce in adopting new methodologies, processes, tools
• Working closely with other departments, such as marketing, finance, operations, to ensure a cohesive approach to commercial activities.

Commercial Effectiveness and Efficiency

• Develop and monitor KPIs to monitor efficiency and effectiveness of business processes
• Define and implement timely actions to improve commercial effectiveness and efficiency, including providing guidelines to the sales force for managing specific customers
• Streamline sales processes to increase efficiency and effectiveness, also involving additional stakeholders (e.g. salesforce, operations, finance, etc.)
• Define Business needs and partner with the IT department to digitalize & automate processes

Strategy & Planning

• Understand business priorities and OOH trends and collaborate with Business Commercial Excellence Manager to define the Company Strategy and Operative Plan
• Implement effective sales strategies to achieve business goals
• Market research and field visit with salesforce to understand salesforce & customer needs and market trends.

What will make you successful?

• Master's degree in Economics, Management or a related field.
• Ability to understand current OOH market trends. Commercial experience will be a plus
• Ability to manage multiple tasks in a fast paced and growing environment
• Strategic mindset, with attention to daily operations and results oriented
• Flexibility and proactivity
• Experience in processes design & organization
• Fluent English
• Highly committed to Nespresso brand and strong passion for opportunity presented

At Nespresso, we embrace inclusive language-feel free to share your pronouns on your CV. Our agile working model allows flexibility in office days, defined with your team.