Operations Leader

2 giorni fa

Italia UL Solutions A tempo pieno
Description

In this role, your tasks are focused on the following main areas:

Project Leadership & Management

  • Serve as Project Lead or Reviewer for complete test programs across assigned testing technologies.
  • Define project scope, develop test plans, review reports for accuracy, and ensure deadlines are met.
  • Manage all project-related activities, including coordination with internal teams and clients.

Client Communication & Support

  • Maintain frequent contact with clients and sales to communicate project status and results.
  • Address client concerns, resolve issues, and ensure proper communication of technical requirements.
  • Support Sales in determining project specifications (cost, time, sample requirements) and negotiate completion dates.

Technical Expertise

  • Study and apply relevant test standards, technologies, and regulations.
  • Act as Subject Matter Expert (SME) for local office and key customers regarding standards and certification programs.
  • Perform standard test procedures when required and develop special test methods or equipment for new standards or efficiency improvements.

Team Management

  • Lead and manage a team to achieve role goals and responsibilities.
  • Set objectives, provide feedback, and conduct performance appraisals.
  • Manage training programs to maintain capacity and quality of testing.

Financial & Operational Accountability

  • Responsible for revenue generation and cost management within the area of responsibility.
  • Analyze and adjust costs to optimize profitability.
  • Integrate continuous improvement practices into all processes.
Qualifications

The ideal future Operations Leader should possess the following qualifications:

  • Master's degree in engineering, Industrial Technology, Manufacturing Technology, Physics, or equivalent proven experience in the field.
  • Solid background in Testing, Inspection, and Certification within sectors such as Medical Devices, IT, and Laboratory Equipment.
  • Fluent proficiency in both English and Italian.
  • Willingness to travel across European territories.
  • Expertise in strategic planning, budgeting, and full P&L management.
  • Good Leadership skills, including team development, performance management, and workforce planning.
  • Analytical and decision-making abilities, with a focus on risk management.
  • Excellent communication skills, capable of simplifying complex concepts for diverse audiences.
  • Hands-on experience with Lean Sigma methodologies and technical leadership.
  • Cultural awareness and collaborative mindset to thrive in diverse, international environments.

#Hybrid #LI-LT1

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