NFR Business Oversight Lead

ING Italy is looking for a NFR Business Oversight Manager, leading the NFR Business Oversight team, responsible for second line activities linked to (a.o.) Fraud, Third Party, Control and Processing Risks.

In this role, you will get all the space and responsibility to maximize your personal qualities. You'll be working in a highly dynamic environment where you work together at all levels and with many departments.

Does it sound interesting? Please read on

What you'll do

The team activities are quite varied – here are some of the main ones:

• Manage the NFR Business Oversight team, discuss and agree upon targets with your direct reports, provide continuous feedback, monitor and assess team performance.

• Give support and mentorship to team members.

• Coordinate and perform advisory and monitoring activities for NFR topics.

• Support of local business in the identification and assessment of non-financial risks, and mitigating measures.

• Act as a trusted advisory on non-financial risks to the business and support function.

• Coordinate and perform Risk assessments and deep dives, as part of second line monitoring.

• Contribute to the development, maintenance and roll out the NFR Frameworks, Policies, Minimum Standards and Procedures.

• Identify external / internal developments, initiatives, and threats. Translate these proactively into the risk strategy.

• Contribute to the identification of the impact of and the coordination of responses to law and regulatory changes, ECB reports, etc. and monitors the follow-up of the regulatory issue solving.

• Support the Head of NFR in drafting the strategy for the local NFR team

Who we are looking for

• You have an academic degree (MSc or PhD).

• You have at least 7 years of relevant experience.

• You have strong knowledge of digital banking, related processes and regulations.

• You understand the complexities of banking activities and have a good understanding of recent regulatory changes and requirements. 

• You base your decision on data, whenever possible.

• You have people management skills.

• You are curious, open to new developments and you know how to master new material quickly. Moreover, you can respond well to your stakeholder's needs as an expert advisor and can translate complex topics in a manner appropriate for their background and objectives.

• You are a team player who will add value within a dynamic environment. You cooperate well and keep interactions friendly and respectful.

• You possess an excellent command of English, being able to demonstrate negotiation, presentation and writing skills.

• You are able to deal with conflicting interests, complex and unforeseen challenges, as well as to constructively cooperate with your peers in building a sustainable, effective and efficient working environment.

About ING

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.

Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people's potential. We don't judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.

#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world. 'do your thing' is about people being free to live the life they want to live, knowing that they will make their world a little better for it.

Do you think you are "a step ahead"? Apply now

The benefits of joining ING

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

• Super flexible smart working

• Competitive base salaries and performance based bonuses

• Diverse cultures & Innovative mindsets

• International Environment

• Commitment to sustainability

• Lots of training development opportunities to help you grow

• Lots of moments dedicated to physical and mental well-being

• A special day off when it is your birthday: we call it #doyourbirthday

• And of course we can't forget: free water & coffee at the office

Our Commitment

Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.

Job Application Safety Reminder 

We're seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

• Apply only via official ING platforms: ING uses Workday as its internal recruitment system. Applications should be submitted only via our official career site.

• Check the sender's email carefully: legitimate communication will always come from: and/or

• No payments or banking details will ever be requested. If someone asks for this information, it's a scam.