Sales Operations Specialist

At , we're not just building software; we're revolutionizing the way legal professionals work.

Our mission?

To empower lawyers, law firms and companies with a world-class AI product that saves time, boosts productivity, and redefine what's possible in the legal world.

To become the most innovative AI company in Italy.

To build the new sales standard, the sales school for B2B sales in Italy.

We're changing the game, and we're doing it with a team of rockstars who are looking for their next big challenge and ambition.

• Shape the Future: Be part of the team that's leading the AI revolution for legal professionals.

• Grow with Rockstars: Collaborate with industry-leading talents in an environment that values creativity, ambition, and growth.

• Make an Impact: Your work will directly influence how lawyers around the world practice law—more efficiently, effectively, and intelligently.

At , we don't just promise career growth; we promise a journey of learning, impact, and purpose. Ready to change the world of law?

YOUR MISSION AS A SALES OPERATIONS SPECIALIST

We are seeking a highly organized and customer-focused Sales Operations Specialist to be the operational backbone of our sales network. You will be the essential link between our sales partners, customers, and the company, ensuring smooth contract activation, efficient administrative management, and top-tier post-sales support. This role is perfect for a proactive problem-solver with a knack for precision and a passion for supporting a high-performing team.

Key Responsibilities

• Contract Management: Manage the activation and verification of contracts generated by the sales network, ensuring accuracy and compliance.

• Administrative Excellence: Guarantee the correct administrative and document management for all acquired Customers.

• Post-Sales Support: Provide timely and quality post-sale assistance to Customers, ensuring continuity and satisfaction with our service.

• Sales Enablement & Training: Lead the onboarding and training of new sales agents, supporting their integration and the effective use of company tools.

• Operational Support: Offer daily operational support to the sales network, streamlining their fieldwork and removing logistical hurdles.

• Performance Monitoring: Collaborate with the Area Manager / Team Leader to monitor key performance indicators (KPIs) and the overall performance of the network.

• Central Point of Contact: Act as the focal point of contact for all operational needs between sales agents, the company, and our customers.

WHAT YOU BRING TO THE TABLE

You are a detail-oriented, flexible, and communicative professional with a proven track record in sales or customer support environments.

Required Skills & Experience

• Experience: Proven experience in a commercial back-office, sales support, or customer care role.

• Organizational Prowess: Excellent organizational skills and a high level of precision in managing documents and contracts are essential.

• Problem-Solving & Teamwork: A strong problem-solving attitude and the ability to work effectively within a dynamic team.

• Flexibility: The capacity to manage multiple, diverse activities simultaneously under pressure.

• Tech Literacy: Basic knowledge of CRM tools and management software.

WHAT WE BRING TO THE TABLE

An Elite Team of Rockstars.

At , you'll collaborate with some of the brightest minds in tech and legal AI. Our small, entrepreneurial teams are driven by impact and autonomy, allowing you to contribute directly to revolutionizing the legal industry. You'll work side by side with pioneers who are as passionate about innovation as they are about personal and professional growth.

Unmatched Growth Opportunities.

We believe in hiring exceptional talent and empowering them to lead. As one of the first hires at , you'll play a critical role in shaping the future of legal technology. Your contributions won't just be noticed—they'll be transformative. Here, age and title don't define your impact; your vision, execution, and passion do. If you have the ambition and drive, you'll rapidly advance and take on leadership roles in game-changing projects.

Competitive Pay and Equity.

We recognize talent and reward it. Expect competitive compensation with rapid growth tied to your impact. Here's what you can expect:

• Annual Salary Range: € € % Bonus

• Relevant stock option package: Your hard work will directly contribute to—and benefit from—our success.

PERKS THAT MAKE A DIFFERENCE

• Hybrid Work Model: Split your time between working from home and collaborating in our dynamic Milan office, balancing flexibility and team connection.

• Health Insurance: Comprehensive health coverage to ensure your peace of mind.

• Meal Vouchers: Receive ticket vouchers to make your lunch breaks more enjoyable.

• Performance Bonuses: Be rewarded for your hard work with production bonuses tied to your impact and results.

• Team Retreats & Building Activities: Experience periodic retreats and team-building activities that strengthen collaboration and fuel creativity

At , we're driven by bold ambitions and a passion for excellence. We're building something great, and that requires dedication, hard work, and a commitment to continuous growth. If you're excited about the opportunity to challenge yourself, work hard and make a real impact, then we'd love to see your application.