Field Service Engineer

7 giorni fa

Piacenza, Italia Hologic, Inc. A tempo pieno

Field Service Engineer – Piacenza, ItalyOur field service engineers are instrumental in providing first class customer experience when repairing and maintaining our products on customer sites.We're thrilled to be looking for a Field Service Engineer to join our team in Italy.In this role you will be covering our Diagnostics and Breast and Skeletal Health medical imaging equipment across South Lombardy region.To service the territory successfully you will be based around Piacenza or Cremona ideally.We're looking for people who have engineering experience (electrical/mechanical) ideally from within a medical device background, are happy to be in the field travelling within the designated area as required and occasional international journeys to support our customers, and who love troubleshooting and finding solutions.The role will provide a high level of service to customers on the installation, repair, service, maintenance, or enhancement of hardware and/or software products.KEY RESPONSIBILITIESCarry out maintenance and repair work on Hologic productsInstall instruments at customer sitesLiaise with customer IT departments and assist with information systems installations and troubleshootingSupport marketing activities such as exhibitionsRoutinely complete administrative work, such as but not limited to: Time Reports, Expense Reports, Equipment Site Assessments, Inventory Reports, Equipment Checklists and Field Service ReportsProvide basic usemaintenance training to customersPerform duties and responsibilities with autonomy in a field-based environmentKNOWLEDGE, SKILLS & EXPERIENCEAbility to troubleshoot electrical, electronic, pneumatic, and mechanical systemsExcellent interpersonal, communication and customer service skillsExperience working in similar/comparable customer-based environmentEffective Time Management SkillsAbility to accurately diagnose issues as described over the phone by Field Service Engineers/customersProficient use of Microsoft products (Word, Excel, Outlook)Knowledge of network and interfacing with the ability to progress though trainingGood level of spoken and written EnglishSo why join Hologic?We are committed to making Hologic the company where top talent comes to grow.For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career.Our talent partners can discuss our salary offering and bonus schemes with you.If you have the right skills and experience and want to join our team, apply today.We can't wait to hear from you#J-*****-Ljbffr

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