Help Desk Telemedicina Regionale Toscana Categorie Protette
4 giorni fa
Overview Axcent Company is a system integration group founded in **** with offices in Milan and Naples. We provide engineering and IT services, supporting large projects with expertise in digital health and telemedicine.Responsibilities The role supports the regional telemedicine infrastructure, acting as a first-level Help Desk. Responsibilities include gathering user requests, resolving common issues (access, configuration, basic malfunctions), and escalating complex tickets to higher support levels. The incumbent serves as a liaison between regional IT applications and healthcare stakeholders.Qualifications Diploma or degree with knowledge of digital health and telemedicine services.Understanding of digital health flows: online appointments, reports, consults.Familiarity with connected medical devices (blood pressure, portable ECG).Sensitivity to the health context: privacy, appropriate language, patient needs.Basic proficiency in English.Membership in protected categories (L.*****).Technical Skills Knowledge of IT systems.Familiarity with telemedicine software: video-conferencing, appointment management, electronic clinical records.Use of ticketing tools for request tracking.Remote assistance: guiding users via phone or remote control software.Basic cybersecurity: data protection, GDPR, encryption.Soft Skills Proactive and excellent communication.Problem-solving and analytical abilities.Positive attitude, precision, punctuality, accuracy.Benefits Location : Florence (served by tram, partial smart working one day a week); Pisa (full smart working); Siena (full smart working).Working hours : full time (Monday to Saturday, 08:*****:00, shift coverage).Availability : to be confirmed.Additional Information Axcent promotes a diverse and inclusive workplace. All applications are considered without regard to age, gender, sexual orientation, ethnicity or disability.#J-*****-Ljbffr
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Monza, Italia Altro A tempo pienoOverview Axcent Company is a system integration group founded in 2008 with offices in Milan and Naples. We provide engineering and IT services, supporting large projects with expertise in digital health and telemedicine. Responsibilities The role supports the regional telemedicine infrastructure, acting as a first‐level Help Desk. Responsibilities include...
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monza, Italia Altro A tempo pienoOverview Axcent Company is a system integration group founded in 2008 with offices in Milan and Naples. We provide engineering and IT services, supporting large projects with expertise in digital health and telemedicine.Responsibilities The role supports the regional telemedicine infrastructure, acting as a first‑level Help Desk. Responsibilities include...
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Telemedicine Help Desk Specialist
6 giorni fa
Monza, Italia Altro A tempo pienoA system integration group in Italy is seeking a Help Desk support role to assist in managing telemedicine infrastructures. This position involves resolving user requests related to access, configuration, and faults while ensuring a smooth communication line between IT applications and healthcare stakeholders. Candidates should possess knowledge in digital...
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Telemedicine Help Desk Specialist
1 settimana fa
Monza, Italia Altro A tempo pienoA system integration group in Italy is seeking a Help Desk support role to assist in managing telemedicine infrastructures. This position involves resolving user requests related to access, configuration, and faults while ensuring a smooth communication line between IT applications and healthcare stakeholders. Candidates should possess knowledge in digital...
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Telemedicine Help Desk Specialist
4 giorni fa
Monza, Italia Altro A tempo pienoA system integration group in Italy is seeking a Help Desk support role to assist in managing telemedicine infrastructures. This position involves resolving user requests related to access, configuration, and faults while ensuring a smooth communication line between IT applications and healthcare stakeholders. Candidates should possess knowledge in digital...
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monza, Italia Altro A tempo pienoTecnici addetti al supporto alla telemedicina regionale - FirenzeJoin to apply for the Tecnici addetti al supporto alla telemedicina regionale - Firenze role at Axcent Company.Chi SiamoAxcent Company è un gruppo di società di System Integration, fondato nel 2008 e presente in Italia, con uffici a Milano e a Napoli. La società fornisce servizi in ambito...
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monza, Italia Altro A tempo pienoTecnici addetti al supporto alla telemedicina regionale - FirenzeJoin to apply for the Tecnici addetti al supporto alla telemedicina regionale - Firenze role at Axcent Company.Chi SiamoAxcent Company è un gruppo di società di System Integration, fondato nel 2008 e presente in Italia, con uffici a Milano e a Napoli. La società fornisce servizi in ambito...
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