Ops Boarding Manager

7 ore fa

Venezia, Italia Altro A tempo pieno

Head of Boarding Operations H-FARM International School, located just outside Venice, Italy, on the largest non-agricultural farmland in Europe, is seeking a Head of Boarding Operations.The role focuses on the operational management of the boarding program, serving approximately 180 students.Job DescriptionThe Head of Boarding Operations will work alongside our Head of Boarding Pastoral Care, reporting directly to the Chief of Pastoral Care and Boarding.Responsibilities include vision, strategy and long-term growth, seamless operations, staff leadership, and cross-departmental coordination to support an exceptional residential experience.ResponsibilitiesOversee day-to-day boarding operations across all houses.Create and maintain the monthly staff rota, ensuring adequate coverage.Manage emergency response procedures and coordinate with security, medical and facilities teams.Ensure facilities meet safety, compliance and operational standards.Maintain and update boarding policies, procedures and manuals.Supervise administrative staff, house coordinators and boarding parents, providing guidance and performance appraisals.Conduct staff training and professional development focused on operational efficiency and compliance.Facilitate regular team meetings and ensure consistent communication.Support recruitment and onboarding of new operational staff.Serve as primary liaison between boarding operations and other departments: facilities, catering, medical, security and marketing.Oversee operational data, incident reporting and documentation for compliance.Track and report key operational metrics (staff coverage, facility usage, incidents etc.).Manage the operational boarding budget and approve day-to-day expenditures.Support planning and logistics for boarding activities and events with other departments.Ensure smooth execution of weekend programmes, trips and in-house activities.Ensure compliance with regulations, accreditation standards and internal policies.Conduct operational risk assessments and implement mitigation strategies.Prepare for internal and external operational inspections.Candidate ProfileExperience & EducationMinimum 5 years in a boarding school environment, preferably international.At least 8 years in managerial or supervisory roles, ideally in education or residential operations.Master's degree preferred; Bachelor's degree required.Technical SkillsExpertise in scheduling and rota management.Strong administrative skills: budgeting, reporting, compliance documentation.Proficiency in REACH.Knowledge of boarding school operations, facilities management, health & safety standards and emergency procedures.Language SkillsMultilingual; professional proficiency in English and, ideally, Italian.ScheduleMonday to Friday, 8:*****:00; requires on-campus residence and availability outside standard hours to support school or boarding initiatives.Professional GrowthOpportunities for ongoing training, performance development and career advancement within Nord Anglia Education.SafeguardingAll appointments are subject to child protection screening, references and background checks in line with our safer recruitment policy.#J-*****-Ljbffr

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