Deployment Lead

About usPhysicsX is a deep-tech company with roots in numerical physics and Formula One, dedicated to accelerating hardware innovation at the speed of software.We are building an AI-driven simulation software stack for engineering and manufacturing across advanced industries.By enabling high-fidelity, multi-physics simulation through AI inference across the entire engineering lifecycle, PhysicsX unlocks new levels of optimization and automation in design, manufacturing, and operations — empowering engineers to push the boundaries of possibility.Our customers include leading innovators in Aerospace & Defense, Materials, Energy, Semiconductors, and Automotive.Deployment Lead - Milan OR London, must be able to travel across Italy / EUThe roleWe're looking for experienced Deployment Lead(s) to join our customer-facing teams, serving as the critical bridge between PhysicsX and our customers.In this role, you'll be responsible for owning the end-to-end deployment of our platform into diverse, customer-owned infrastructure environments.You'll work closely with customers to understand their unique requirements, constraints, and environments, whilst ensuring seamless platform adoption and deployment success.This is a hands-on technical role that combines deep infrastructure expertise with strong customer relationship skills.You'll be a trusted advisor who guides customers through complex deployments whilst collaborating internally with our platform teams to ensure our platform meets real-world deployment challenges.What you'll doPartner directly with customers to assess their infrastructure requirements, security constraints, and deployment preferences, serving as the primary technical point of contact throughout the deployment lifecycleBuild and maintain strong relationships with customer technical teams and stakeholdersGather customer feedback and requirements to inform platform development prioritiesDesign and execute deployment strategies for customer-owned cloud and on-premise infrastructureTroubleshoot complex deployment issues across diverse infrastructure environments, understanding the difference between application and infrastructure bugs and triage internallyAct as a system validator to ensure our platform works within customer infrastructureContinuously apply and improve deployment best practices and standards, and coach colleagues in their adoptionWhat we're looking forExperience in deploying Kubernetes clusters across a range of cloud platforms (AWS, Azure) and on-premise infrastructureExperience with infrastructure-as-code tools, preferably Crossplane, Terraform, and HelmUnderstanding of networking, security, and observability in containerised environmentsProven track record of working directly with external customers or clientsExcellent communication skills with the ability to explain complex technical concepts to diverse audiences, including managing expectations and delivering on commitmentsStrong problem-solving skills with a customer-first mindsetComfortable presenting to technical and business stakeholdersSelf-motivated with strong project management and organisational skills to empower internal and external teams to prioritise effectivelyCollaborative approach with the ability to work effectively across various teamsExperience in a customer-led, customer success, professional services, or solutions engineering role is a plusExperience in regulated industries or high-security environments is a plusWe value diversity and are committed to equal employment opportunity regardless of sex, race, religion, ethnicity, nationality, disability, age, sexual orientation or gender identity.We strongly encourage individuals from groups traditionally underrepresented in tech to apply.To help make a change, we sponsor bright women from disadvantaged backgrounds through their university degrees in science and mathematics.We collect diversity and inclusion data solely for the purpose of monitoring the effectiveness of our equal opportunities policies and ensuring compliance with UK employment and equality legislation.This information is confidential, used only in aggregate form, and will not influence the outcome of your application.#J-*****-Ljbffr