Front Of The House Manager
1 settimana fa
ResponsibilitiesCoordinating and supervising all the Front Desk operations, according to the company standards and procedures, maintaining high standards at all times and fostering a culture of development, high performance and guests' satisfaction.Maximizing suites and rooms revenue and occupancy by monitoring rates and availability.Scheduling Front Office Team shifts.Maintaining excellent professional relationships with all the guests, department managers and other colleagues, assuring accurate communication of all relevant information and guests' requests to all departments.Personally welcoming VIP guests and habitués, anticipating their demands and needs.Preventing and managing guests' complaints.Assuring adherence and compliance to all legislations and company standards, performing follow-up if required during or after internal and external audits.Assuring a very high level of personal hygiene, behaviour and grooming standards of Front Office team.Supervising cash accounting (payment of guest bills).Providing top quality service culture in compliance with company standards (timely responding to requests, efficient and courteous check-ins, check-outs...).Supervising guests' incoming and outgoing correspondence (messages, e-mail, etc.).Performing other reasonable duties as required by the general manager.RequirementsMinimum 3 years of work experience preferably at a high-level resort in the same role.Strong and proven cashiering experience of point-of-sale systems.Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style.Italian and English confidence are mandatory; German language skills minimum B1 are also required.High confidence with Microsoft Office Suite.Confidence with resort management software such as Sihot/Protel or others is preferable.Customer centricity, project management, high attention to details, problem solving, punctuality, proactivity, flexibility, stress management and team building skills are a must.High commitment to delivering exceptional guests service with a true passion for the hospitality industry.Personal integrity, with the proven ability to work in an environment that demands excellence, time and energy.Ethical approach to work.Legal right to work in Italy.OfferFull-time and permanent labour contract according to C.C.N.L. Settore Turismo with high level compensation.Staff house in the middle of the center of Salò.Canteen and breaks.High level learning activities.Family & Friends discounts in the resort.Discount on SPA services.Strategic position (just 1 km from the resort to Salò beaches, ferries pier, historic center and promenade).Career opportunities in a successful and international group.Referrals increase your chances of interviewing at DSR Hotel Holding GmbH by 2x.Seniority levelMid-Senior levelEmployment typeContractJob functionManagement and ManufacturingIndustriesHospitality#J-*****-Ljbffr
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Front Of The House Manager
1 settimana fa
Lazio, Italia Four Seasons Hotels And Resorts A tempo pienoJoin to apply for the Front of the House Manager role at Four Seasons Hotels and Resorts.About Four SeasonsFour Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences...
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Front Of The House Manager
4 giorni fa
Lazio, Italia Altro A tempo pienoAbout Four Seasons:Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Front Of The House Manager
6 giorni fa
Lazio, Italia Altro A tempo pienoAbout Four Seasons: Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Director Front Of The House
2 giorni fa
Lazio, Italia Rosewood Rome A tempo pienoBegin Your Rosewood Journey The Rosewood Rome currently seeks a Director Front of the House for the most exciting preopening project in the eternal city of Rome.Candidate Profile - Education and Experience 2-year degree from an accredited university in Hotel Management, Hospitality, Business Administration or related major; 4 years' experience as a leader in...
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Director Front Of The House
2 settimane fa
Lazio, Italia Rosewood Rome A tempo pienoBegin Your Rosewood JourneyThe Rosewood Rome currently seeks aDirector Front of the Housefor the most exciting preopening project in the eternal city of Rome.Candidate Profile - Education and Experience2-year degree from an accredited university in Hotel Management, Hospitality, Business Administration or related major; 4 years' experience as a leader in the...
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Director Front of the House
2 settimane fa
Lazio, Italia Rosewood Rome A tempo pienoBegin Your Rosewood Journey The Rosewood Rome currently seeks a Director Front of the House for the most exciting preopening project in the eternal city of Rome. Candidate Profile - Education and Experience 2-year degree from an accredited university in Hotel Management, Hospitality, Business Administration or related major; 4 years’ experience as a leader...
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Director Front Of The House
1 settimana fa
Lazio, Italia Attività Alberghiera A tempo pienoBegin Your Rosewood Journey The Rosewood Rome currently seeks aDirector Front of the Housefor the most exciting preopening project in the eternal city of Rome.Candidate Profile - Education and Experience2-year degree from an accredited university in Hotel Management, Hospitality, Business Administration or related major; 4 years' experience as a leader in...
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Director Front Of The House
11 ore fa
Lazio, Italia Rosewood Rome A tempo pienoBegin Your Rosewood JourneyThe Rosewood Rome currently seeks aDirector Front of the Housefor the most exciting preopening project in the eternal city of Rome.Candidate Profile - Education and Experience2-year degree from an accredited university in Hotel Management, Hospitality, Business Administration or related major; 4 years' experience as a leader in the...
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Director Front Of The House
1 settimana fa
Lazio, Italia Rosewood Rome A tempo pienoDirects front-of-house operations including Front Office, Guest Relations, and Concierge, ensuring exceptional customer service and managing staff.
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Front Of House Manager
6 giorni fa
Lazio, Italia Altro A tempo pienoLa nostra opportunità Per l'Hotel Il Pellicano di Porto Ercole (GR), siamo alla ricerca di una figura professionale altamente qualificata per il ruolo diFront of House Manager .La risorsa avrà la responsabilità di guidare con eccellenza e visione strategica tutte le attività legate all'accoglienza e all'esperienza dell'Ospite, coordinando i Team di Front...
