Senior Customer Solutions Manager, Global Healthcare

Senior Customer Solutions Manager, Global Healthcare & Life SciencesJob ID: ******* | Amazon Web Services, Inc.OverviewAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, offering a wide range of services from data centers globally.We pioneer cloud computing and continue to innovate to help customers accelerate results and reduce costs.At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity.We strive to provide resources for learning, mentorship and career growth while building an inclusive workplace.AWS values diverse experiences and encourages applicants who may not meet every listed qualification to apply.Key job responsibilities- You will take end-to-end ownership of a diverse range of projects and initiatives, interfacing with Sales, Support, Solutions Architecture, Professional Services (ProServe), product/engineering teams, and customer teams.- You will establish a deep understanding of your customer's business vision, culture and processes, and evangelize AWS services to influence the right solution adoption at the right time.- You will leverage delivery experience with large-scale transformations to shepherd customers through AWS adoption, solving challenges with new ideas, tools and mechanisms.- You will serve as the customer's cloud journey coach and be the voice of the customer within AWS, communicating needs to AWS leadership, product and engineering teams.- You will apply your communication, program management, technical, operations, and transformation acumen to earn trust, translate strategic goals into executable plans, ensure governance, and deliver successful outcomes on AWS services.A day in the life: We help large global Health, Life Sciences and Healthcare providers adopt advanced cloud-based solutions and migrate workloads to AWS.We shape and execute strategies to build mindshare and broaden AWS adoption within customer organizations.Basic Qualifications- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience- 2+ years of customer-facing work engaging with customer executives, technologists or partners to solve business problems with advanced technologies- Bachelor's degree in science, technology, engineering, math, business or equivalent- Experience leading technical and non-technical transformation project teams with the ability to work across broad functional teamsPreferred Qualifications- PMP certification, or SCRUM/Agile, SAFe certification- Experience implementing cloud services including migrations and modernization projects or similarAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.If you need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.If the country/region you're applying in isn't listed, please contact your Recruiting Partner.The base salary range for this position is listed below.Your Amazon package may include sign-on payments and restricted stock units (RSUs).Final compensation will be determined based on factors including experience, qualifications, and location.Amazon also offers benefits including health insurance, 401(k) matching, paid time off, and parental leave.Learn more about our benefits at .Location and compensationUSA, IL, Chicago - 153,************,****** USD annually; USA, WA, Seattle - 153,************,****** USD annuallyPostedPosted dates are included for informational purposes only.Share this jobImportant FAQs for current Government employees: Before proceeding, please review the following FAQs at #J-*****-Ljbffr