Customer Implementation Specialist, Medical Devices Milan
9 ore fa
Job Description The Customer Implementation Specialist is responsible for every aspect of the delivery of medical equipment and related services to customers.Taskscustomer site inspection and design participation in contract negotiations, site preparation delivery and installation coordination with the customer and 3rd parties marketing collaboration, customer training, and final commissioning and acceptance.This position will require frequent travel in Europe and in the future possibly in Asia.Required QualificationsBachelor's degree or combination of education and experience 2-3 years in a similar role, handling complex / multiple projects simultaneously in the medical device industry Experience in dealing with executive-level management and clinicians within a diverse customer organization.Pro-active and customer-focused approach to problem-solving Independent and able to handle multiple projects in parallel Proficient in English and at least one additional European Language Willing to travel up to 70% of the timeResponsibilitiesAttend presale meetings with Sales and support the sales relationship with customers as required In collaboration with a Sales Leader and with the support of the Service department, engage in customer requirements definition prior to contract negotiations during the Sales Cycle Develop detailed implementation plans based on clearly defined customer requirements with the support of the Service department Understanding of the product and service offering specific to the assigned customer prior to final contract negotiation Communicate and coordinate with all affected functions in the company to ensure awareness of all customer requirements and obligations for assigned customer programs Effectively communicate at multiple levels up to the C-Level within the customer organization Once order is received, takes control and ensures timely delivery of products and services in accordance with customer requirements and signed purchase agreement, all the way to completion of training.Project commonly includes : customer site planning (with Service), site preparation (with Service), system delivery (with Operations) and installation (with Service), patient flow planning (with CAM, Marketing), disposables supply (with Operations), marketing, and clinical training (with Applications).Perform regular site visits and monitor progress of site preparation to ensure that all tasks are being completed on schedule and to customer's high satisfaction Conduct regular internal and external reviews to ensure adherence to committed schedules.Responsible for initiating suitable corrective action plans when critical path milestones are at risk Handle and respond to customer questions, complaints, and problems to maintain high levels of customer satisfaction throughout the project.Conduct formal and / or informal reviews of customer satisfaction throughout the Project Implementation process.Develop initiatives to assure the highest possible level of customer satisfaction, quality and risk management.Become favorite and trusted POC for customers all the way from order to completion of training Maintain accurate and appropriate data in the appropriate data systems for project and customer management Exhibits leadership practices consistent with company values and traits Additional tasks and objectives may be added, based on the company's plans#J-*****-Ljbffr
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Lazio, Italia Chronos Consulting A tempo pienoJob DescriptionThe Customer Implementation Specialist is responsible for every aspect of the delivery of medical equipment and related services to customers.Taskscustomer site inspection and designparticipation in contract negotiations, site preparationdelivery and installation coordination with the customer and 3rd partiesmarketing collaboration, customer...
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Lazio, Italia Chronos Consulting A tempo pienoJob Description The Customer Implementation Specialist is responsible for every aspect of the delivery of medical equipment and related services to customers.Taskscustomer site inspection and designparticipation in contract negotiations, site preparationdelivery and installation coordination with the customer and 3rd partiesmarketing collaboration, customer...
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Global Medical Device Implementation Specialist
2 giorni fa
Lazio, Italia Chronos Consulting A tempo pienoA leader in medical equipment services is seeking a Customer Implementation Specialist in Italy.This role involves delivering medical equipment and related services, including customer site inspection, coordination of delivery and installation, and customer training.Ideal candidates will have a Bachelor's degree and 2-3 years of experience in the medical...
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Senior Technical Reviewer, Active Medical Devices
1 settimana fa
Lazio, Italia Altro A tempo pienoA premier certification body is seeking a home-based Technical Specialist & Scheme Manager to evaluate medical devices for compliance and support manufacturers throughout their certification life cycle.The position requires at least 5 years of experience with active medical devices, a relevant degree, and a deep understanding of regulatory requirements.This...
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Tenders Specialist – Public Procurement
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Lazio, Italia Adecco A tempo pienoA leading recruitment agency is seeking a Tender Specialist based in Rome, Italy.In this full-time role, you will analyze tender notices, prepare bids for medical devices contracts, and manage documentation.The ideal candidate holds a diploma or degree in administration and has experience in public procurement.Strong communication skills, attention to...
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Cytology Sales
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Lazio, Italia Hologic A tempo pienoA leading medical technology company in Italy is seeking a Cytology Sales Specialist to drive sales and support customers with product implementation and training.The role involves working closely with the sales and service teams to ensure effective solutions for clients.Ideal candidates will have experience in sales, strong communication skills, and the...
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Territory Manager
2 ore fa
Lazio, Italia Altro A tempo pienoA leading medical device company in Italy is looking for a Sales Manager to achieve sales targets and maintain customer relationships. The role requires 3 years of related experience, excellent communication skills, and a good command of English. This position offers a full-time employment opportunity with 75% travel. The ideal candidate will be motivated...
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Technical Reviewer
7 giorni fa
Lazio, Italia Altro A tempo pienoGreat that you're thinking about a career with BSI!Job title: Technical Specialist & Scheme Manager - Active Devices Location: Home-based position located in the UK or Europe with up to 20% travel for training.BSI is seeking experienced R&D Engineers to join our Active Medical Devices team as a home-based Technical Specialist & Scheme Manager (Technical...
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Channel Sales Partner
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Lazio, Italia Altro A tempo pienoA leading medical device company is seeking a Sales Partner in Piemonte to maximize revenue through channel partners.The role requires at least 2 years of relevant sales experience, particularly in the medical devices field, with a focus on maintaining customer satisfaction.Candidates should have expertise in engaging with hospital stakeholders and possess...
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Medical Devices Regional Specialist
2 giorni fa
Lazio, Italia Cdf Medical Solutions Srl A tempo pienoUn'azienda del settore medicale, situata in Campania, è alla ricerca di un Product Specialist per affiancare gli operatori sanitari nel corretto utilizzo dei dispositivi medicali.Il candidato dovrà seguire corsi formativi iniziali e avere una formazione universitaria in discipline biomedicali o un equivalente.La posizione prevede ottime capacità...
