Sap Incident Delivery Manager

10 ore fa

Milano, Italia Hitachi Rail A tempo pieno

Description : To growing SAP CoE ,we are looking for an SAP Service Delivery Manager to lead the end-to-end lifecycle of incidents, from detection and logging to resolution and closure, ensuring adherence to agreed SLA.How you'll make an impact: Act as the primary point of contact for incident communication and provide timely updates to affected users, management, and other stakeholders.Monitor incident queues, escalate issues as necessary, and coordinate efforts across support team to ensure swift resolution.Triage, lead and facilitate the major incidents ensuring timely resolution as per the agreed SLA.Facilitate post incident reviews to identify underlying causes and implement corrective actions to prevent future occurrences.Continuously evaluate and improve incident management processes, tools and workflows.Ensure incidents are resolved efficiently to restore normal service operations as quickly as possible.Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.Your background: Education

  • SAP Incident Delivery Manager

    2 settimane fa

    milano, Italia Hitachi Energy A tempo pieno

    Join to apply for the SAP Incident Delivery Manager role at Hitachi EnergyTo growing SAP CoE, we are looking for an SAP Service Delivery Manager to lead the end‑to‑end lifecycle of incidents, from detection and logging to resolution and closure, ensuring adherence to agreed SLA.How You’ll Make An ImpactAct as the primary point of contact for incident...

  • SAP Incident Delivery Manager

    2 settimane fa

    Milano, Italia Hitachi Energy A tempo pieno

    Join to apply for the SAP Incident Delivery Manager role at Hitachi Energy To growing SAP CoE, we are looking for an SAP Service Delivery Manager to lead the end‑to‑end lifecycle of incidents, from detection and logging to resolution and closure, ensuring adherence to agreed SLA. How You’ll Make An Impact Act as the primary point of contact for...

  • SAP Incident Delivery Manager

    1 settimana fa

    Milano, Italia Hitachi Energy A tempo pieno

    Join to apply for the SAP Incident Delivery Manager role at Hitachi Energy To growing SAP CoE, we are looking for an SAP Service Delivery Manager to lead the end‑to‑end lifecycle of incidents, from detection and logging to resolution and closure, ensuring adherence to agreed SLA. How You’ll Make An Impact Act as the primary point of contact for...

  • SAP Incident Delivery Manager

    2 settimane fa

    Via Milano, Italia Hitachi Energy A tempo pieno

    Join to apply for the SAP Incident Delivery Manager role at Hitachi EnergyTo growing SAP CoE, we are looking for an SAP Service Delivery Manager to lead the end‑to‑end lifecycle of incidents, from detection and logging to resolution and closure, ensuring adherence to agreed SLA.How You’ll Make An ImpactAct as the primary point of contact for incident...

  • SAP Incident Delivery Manager

    2 settimane fa

    Via Milano, Italia Hitachi Energy A tempo pieno

    Join to apply for the SAP Incident Delivery Manager role at Hitachi Energy To growing SAP CoE, we are looking for an SAP Service Delivery Manager to lead the end‑to‑end lifecycle of incidents, from detection and logging to resolution and closure, ensuring adherence to agreed SLA. How You’ll Make An ImpactAct as the primary point of contact for incident...

  • Sap Incident Delivery Manager

    2 settimane fa

    Milano, Italia Hitachi Energy A tempo pieno

    Join to apply for theSAP Incident Delivery Managerrole atHitachi EnergyTo growing SAP CoE, we are looking for an SAP Service Delivery Manager to lead the end-to-end lifecycle of incidents, from detection and logging to resolution and closure, ensuring adherence to agreed SLA.How You'll Make An ImpactAct as the primary point of contact for incident...

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  • SAP Incident Delivery Manager

    1 settimana fa

    Milano, Italia Hitachi Vantara Corporation A tempo pieno

    Description To growing SAP CoE ,we are looking for an SAP Service Delivery Manager to lead the end-to-end lifecycle of incidents, from detection and logging to resolution and closure, ensuring adherence to agreed SLA. How you’ll make an impact: Act as the primary point of contact for incident communication and provide timely updates to affected users,...

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    3 giorni fa

    Milano, Italia Hitachi Vantara Corporation A tempo pieno

    Description To growing SAP CoE ,we are looking for an SAP Service Delivery Manager to lead the end-to-end lifecycle of incidents, from detection and logging to resolution and closure, ensuring adherence to agreed SLA. How you’ll make an impact: Act as the primary point of contact for incident communication and provide timely updates to affected users,...