Guest Experience Researcher — Luxury Hotel Insights

Luxury F&B IRD Supervisor — Guest Experience Lead Castiglion del Bosco, A Rosewood Hotel•Rome, ItalyDescrizione dell'offerta di lavoroA luxury hotel in Tuscany is seeking an IRD Supervisor to join their Food and Beverage Team.The role requires a minimum of 3 years of experience in a luxury hotel and knowledge of service standards.ResponsibilitiesDeliver...

A luxury hotel in Rome is seeking a Front Office Supervisor to lead staff operations and ensure high standards of guest service.Responsibilities include training staff, addressing guest complaints, and implementing service improvements.Ideal candidates will have experience in luxury hotels, proficiency in Opera PMS, and excellent communication skills in both...

A leading luxury hotel chain in Italy is seeking a Guest Experience professional to enhance guest interactions and provide exceptional service.Responsibilities include greeting guests, resolving their concerns, and ensuring they feel at home.Ideal candidates have experience in luxury hospitality, excellent communication skills, and are fluent in English and...

OverviewA leading company in the hospitality sector is seeking a Front Office Manager in Taormina, Sicilia.The ideal candidate will have a strong background in luxury hotel management, with a focus on guest experience and operational excellence.If you possess natural leadership skills and a passion for hospitality, this is the opportunity for...

A luxury hotel in Italy is seeking a Resident Host to ensure exceptional guest experiences through effective communication and service.You will respond to inquiries, coordinate with departments, and maintain high service standards.Ideal candidates have experience in luxury hospitality, fluent English and Italian, and possess strong attention to detail and...

A luxury outlet mall in Italy is seeking a Welcome Services Coordinator to lead the Welcome Lounge team and enhance customer service.The ideal candidate should have at least 4 years of guest services experience, be fluent in English and Italian, and possess strong leadership skills.Responsibilities include managing daily operations, ensuring quality...

Front of House Experience Lead — Luxury HotelTaorminaEUR ***************A luxury hotel in Taormina is seeking an experienced Front of House Manager to lead the Front Desk, Concierge, and Guest Services teams.This pivotal role focuses on delivering seamless guest experiences from reservation to check-out, maintaining exceptional service standards, and...

A luxury hotel in Milan seeks a Guest Experience Expert / Front Desk Agent to enhance the guest experience through organized operations and problem resolution.The ideal candidate will possess strong interpersonal skills, fluency in English, and intermediate Italian.The role involves managing guest check-ins/check-outs, resolving complaints, and maintaining...

OverviewA luxury hotel in Florence is seeking a Resident Host to ensure top-notch guest experiences through effective communication and service.Your role will involve responding to guest inquiries, addressing requests, and coordinating with various departments.This role requires attention to detail and the ability to smoothly handle calls and ensure guest...

A luxury hotel group in Italy is seeking a Commis di sala to ensure high-quality service, including setup and clearing of tables, guest interactions, and adherence to hygiene standards.Ideal candidates should possess a Hotel School diploma, at least 2 years experience, and proficiency in Italian and English.The role demands flexibility in working hours and a...