Human Resources Director

36 minuti fa

Roma, Italia Baccarat Hotels & Resorts A tempo pieno

Baccarat Hotel Rome is set to open at the end of ****—bringing a modern, high-end luxury hospitality experience to Europe for the first time under the Baccarat name.We're looking for aDirector of People Operationsto join our pre-opening leadership team and build a people function that is bothstrategic and deeply operational: thoughtful in approach, crisp in execution, and genuinely human in how it shows up every day.This is a rare opportunity to shape not only a hotel team, but a workplace culture that becomes part of the city's hospitality fabric—one that team members are proud to belong to, and both the local /international community feels.The RoleYou'll lead the full employee lifecycle—from attraction to retention—while building the systems, processes, and leadership behaviours that make great culture real (not just written on a wall).You'll be equally comfortable setting a people strategy and rolling up your sleeves to deliver it, with strong expertise inRome/Italian labour lawand local employment practices.What You'll DoBuild and deliver thepre-opening people strategy and timeline: workforce planning, critical roles, readiness milestones, and culture foundations.Ownfull-cycle recruitment: sourcing, selection, interviewing, offers, contracts, and pre-employment checks—ensuring a candidate experience that feels professional, warm, and clear.Establish and embedpeople systems and operating rhythms: HRIS/records, reporting, policies, SOPs, templates, and day-to-day workflows.Partner with leaders to shape theonboarding and training framework, ensuring new hires feel confident, connected, and set up for success.Leademployee relationswith confidence and care—performance coaching frameworks, case management, investigations, disciplinary processes, and conflict resolution when required.Ensure full compliance withItalian labour legislation(contracts, working time, leave, collective agreements, statutory obligations), partnering closely with payroll and external advisors as needed.Drive engagement and retention: communication cadence, recognition, wellbeing, development pathways, and a culture of feedback.Coach leaders to build high-performing teams and deliver a colleague experience worthy of a progressive luxury brand.What You Bring3+ yearsin a lead People/HR role with end-to-end accountability (Director/Head of People, HR Manager leading the function), in hospitality.Demonstrated hotelpre-opening experience—you've helped build teams, structure, and culture in a new hotel environment.Strong working knowledge ofRome/Italy labour laws and local employment practices, with practical experience applying them.Clear strength inrecruitment: building pipelines, hiring for service mindset, and moving at pace without sacrificing quality.Strong capability inemployee relations: balanced judgement, discretion, consistency, and fairness.Able to operate at both levels:strategic planningandhands-on operational delivery.Experience inluxury lifestyle hotelsstrongly preferred.A leadership style that's calm, modern, and people-first—with high standards and zero ego.

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