Site Leader

At IBA, we're not just building technology - we're shaping the future of cancer care.Headquartered in Belgium and powered by over 2,200 passionate professionals worldwide, our mission is simple yet profound: Protect, Enhance, and Save lives .For almost 40 years, we've been at the forefront of innovation, developing cutting-edge equipment and software for diagnostics, cancer treatment, and industrial applications.As the global leader in Proton Therapy, we've helped treat over 140,000 patients and deployed more than 700 particle accelerators across the globe.Our expertise spans four dynamic business lines: Proton Therapy – delivering next-generation precision treatment.Radiopharmaceuticals – supporting oncology care with premium services and equipment.Dosimetry – ensuring safety and quality in medical equipment.Industrial Accelerators – advancing technology for medical and industrial use.Joining IBA means becoming part of a team that dares to push boundaries.We collaborate with the world's top oncologists, engineers, and scientists to deliver life-changing solutions.If you're driven by purpose and eager to make a real impact, you'll find your place here—where innovation meets meaning.Ready to give your career a deeper purpose?Join us and help shape the future of healthcare.About this role We are looking for a Site Leader to take ownership of the site operations and maintenance for our Proton Therapy Center.In this leadership role, you will act as both a Technical expert and a strategic partner, driving performance, developing your team, and ensuring operational excellence and customer satisfaction.Key Responsibilities Lead and manage site operations and maintenance, ensuring maximum system availability for patient treatments.Coordinate daily on-site activities, manage priorities and liaise with the subcontractors.Serve as the primary point of contact for the customer, building strong relationships and ensuring satisfaction.Drive operational excellence, meeting contractual scope, compliance standards, timelines, and budget.Develop and mentor your team of Service Engineers, fostering technical growth and continuous improvement.Oversee preventive and corrective maintenance planning and execution.Troubleshoot complex issues across electrical, mechanical, physics, and software systems.Monitor and report on budget performance and operational metrics.Ensure compliance with Quality, Regulatory, and Safety (QRS) standards.Oversee HR aspects of team management in line with IBA policies and regulations.What we're looking for Education/Experience: B.S. in Engineering, Physics, Electromechanical (or related field) or High School / Associate's Degree with equivalent experience.7+ years of leadership experience in technical service operations.Proven ability to lead teams and manage stakeholders.Experience in financial/budget management and project management.Who you are Mission-driven and passionate about improving patient outcomes.Customer-focused with a proactive, solution-oriented mindset.Strong emotional intelligence and able to build trust across diverse teams.Excellent communication and organizational skills.Strong problem-solving skills and the ability to operate efficiently and effectively under pressure.Flexible to travel and work shifts/weekends as needed.Compensation and Benefits IBA offers a comprehensive Benefits package that reflects our commitment to employee wellbeing and our values as a B Corp.Our plans are designed to support your financial, health, and personal needs—covering you and your family.Approximate Salary Range: $94,000 - $124,000 Core Benefits (100% employer-paid): Life