Support Engineer

2 giorni fa

Milano, Italia Adecco A tempo pieno

Adecco is looking for a Support Engineer II for a leading international company in the logistics sector. If you have experience in onsite technical support and want to join an innovative global organization, this is your opportunityWhat You'll DoHandle technical support requests via chat, phone, email, and ticketing system .Diagnose and resolve issues on Windows, Mac, and Linux systems.Provide assistance for video conferencing systems and AV equipment .Accurately document all interactions.Minimum Requirements3+ years of experience in onsite IT support (helpdesk or desk-side).Experience with Windows, Mac, and Linux in a corporate environment.High school diploma.Excellent communication skills with both technical and non-technical staff.Ability to work independently and as part of a team.Strong attention to quality and multitasking.Preferred QualificationsBachelor's degree in Computer Science or related field.Certifications: Microsoft MCSE/MCITP , ITIL Foundation .Advanced Linux skills.Ability to explain complex IT concepts in simple terms.Excellent troubleshooting skills for complex systems.Contract: Full-time, initial 3-month contract with possibility of extensionWorking Hours: 40 hours per weekAnnual Salary: €******Language: English C1If you think you are in line and if you are really interested, apply by sending your CV and you will be contacted immediately.

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