Quality Assurance Technician

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in **** and is central to how we operate as a company today.We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.Quality Assurance TechnicianINTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in **** and is central to how we operate as a company today.We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.JOB PURPOSETo work at vendors and factories to make sure that products being produced meet the highest possible quality standard.The role is based in Piacenza, but with frequent travelling to vendors in Marche and Umbria regions.RESPONSIBILITIESWork proactively with Vendor/Factories to provide technical expertiseOffer coaching, support and guidance where required to prevent quality failure or improve operational competenceConduct handover/pre-production meetings with Product Engineering team & vendors to risk-assess stylesPerform in-line and final AQL product inspections to assure product complies with Burberry quality standardsReview Field & Hub NC reports and drive Vendor/Factory accountability to corrective and sustainable action plansMonitor vendor's quality performance through KPI reports and act where necessaryCarry out comprehensive Factory Assessments of the manufacturing facilities and determine opportunities for improving their quality system and liaise with the vendor to initiate corrective actionsWork closely with Vendors' Internal QA Managers to ensure all due diligence activities are executed prior to dispatchTrain Third Party, Vendors and associated sub-contractors QC's to Burberry Quality standards and ways of workingVisit external partners (printer, embroidery etc.) to check the production and investigate problem root causes where neededMonitor & support accredited vendorsSupport Product Engineering team in the field; review and approve TOP samplesSupport Global Sourcing team by providing production information when neededCommunicate and resolve issues with cross-functional teams, vendors and suppliers as necessary. Participate in projects to improve QA processesCollaborate and coordinate with other regional and central team members.Ensure vendors and business partners are accountable and align with the Burberry understanding of luxury. Support and identify opportunities for elevation and improvement where required.Promote a quality mindset with a goal of 'right first time'PERSONAL PROFILEProduct and Manufacturing knowledge as relevant to area of responsibilityUnderstanding of QA process; statistical analysis including AQL audit techniques, traceability controls, defect trend analysis & product testing process controls/tools.Raw material and finished product testing knowledgeMinimum 7 years of quality assurance /production experience in a related field of similar scope and complexity.Basic working knowledge of Microsoft Office toolsGood communicational skillsAbility to work independently with a high level of initiativePersuasive communication and interpersonal skillsProficient level of numeracyResult oriented, self-motivated, dedicated, enthusiastic and energeticAvailable for frequent travellingPreferred: Printing expertise and Knitwear specialistFOOTERBurberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.Posting Notes: Italy || Not Applicable || Piacenza || SC CENTRAL OPERATIONS || QUALITY ASSURANCE & OPERATIONS || n/a ||Education level: NoneWork experience: Less than 6 months