Lavori attuali relativi a Cloud Contact Center Solutions Expert Latina - Milano - Awp P&C S.A.
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Cloud Contact Center Solutions Expert Latina
5 giorni fa
Via Milano, Italia Awp P&C S.A. A tempo pienoCloud Contact Center Solutions Expert LatinaJOB SUMMARYThe Operations Digital Transformation unit drives the planning and implementation of key initiatives aimed at transforming the Allianz Partners operational model. The CCS Local Expert – Latina is the primary contact for Cloud Contact Center operations across Italy, ensuring stable operations,...
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Cloud Contact Center Solutions Expert Latina
5 giorni fa
Via Milano, Italia Allianz Partners Group A tempo pienoLocation: Italy (Milano or Casarano) Job Summary The Operations Digital Transformation unit drives the planning and implementation of key initiatives aimed at transforming the Allianz Partners operational model. The CCS Local Expert – Latina is the primary contact for Cloud Contact Center operations across Italy, ensuring stable operations, continuous...
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Cloud Contact Center Solutions Expert Latina
24 minuti fa
Milano, Italia Awp P&C S.A. A tempo pienoCloud Contact Center Solutions Expert Latina JOB SUMMARY The Operations Digital Transformation unit drives the planning and implementation of key initiatives aimed at transforming the Allianz Partners operational model. The CCS Local Expert – Latina is the primary contact for Cloud Contact Center operations across Italy, ensuring stable operations,...
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Milano, Italia Awp P&C S.A. A tempo pienoCloud Contact Center Solutions Expert LatinaJOB SUMMARYThe Operations Digital Transformation unit drives the planning and implementation of key initiatives aimed at transforming the Allianz Partners operational model.The CCS Local Expert – Latina is the primary contact for Cloud Contact Center operations across Italy, ensuring stable operations, continuous...
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Latina Cloud Contact Center Solutions Lead
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Milano, Italia Awp P&C S.A. A tempo pienoA leading insurance provider is looking for a Cloud Contact Center Solutions Expert in Milan. This role involves overseeing CCS projects, managing regional solution pipelines, and ensuring compliance with digital tools. The ideal candidate should have over 5 years of experience in project management, particularly in Conversational AI, and possess strong...
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Cloud Contact Center Solutions Expert Latina
23 minuti fa
Milano, Italia Allianz Partners Group A tempo pienoLocation: Italy (Milano or Casarano) Job Summary The Operations Digital Transformation unit drives the planning and implementation of key initiatives aimed at transforming the Allianz Partners operational model. The CCS Local Expert – Latina is the primary contact for Cloud Contact Center operations across Italy, ensuring stable operations, continuous...
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Milano, Italia Allianz Partners Group A tempo pienoLocation: Italy (Milano or Casarano)Job SummaryThe Operations Digital Transformation unit drives the planning and implementation of key initiatives aimed at transforming the Allianz Partners operational model.The CCS Local Expert – Latina is the primary contact for Cloud Contact Center operations across Italy, ensuring stable operations, continuous...
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Team Leader Contact Center
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Team leader contact center
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Team leader contact center
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milano, Italia Adecco contact center milano A tempo pienoCategoria: Vendite e Attenzione al clienteAdecco Italia S.p.A. Hubsite Milano Contact Center ricerca per un importante evento sportivo internazionale: Team Leader con ottime capacità organizzative e di gestione del personale.RequisitiDimestichezza con Microsoft Excel per attività di monitoraggio e reportistica.Flessibilità operativa e capacità di gestire...
Cloud Contact Center Solutions Expert Latina
6 ore fa
Cloud Contact Center Solutions Expert Latina Location: Italy ( Milano or Casarano ) JOB SUMMARY The Operations Digital Transformation unit drives the planning and implementation of key initiatives aimed at transforming the Allianz Partners operational model.The CCS Local Expert – Latina is the primary contact for Cloud Contact Center operations across Italy, ensuring stable operations, continuous improvement, and local adoption of digital tools (CCS, Conversational AI, Workforce Management).As Allianz Partners undergoes rapid digital transformation, this role bridges global solutions with local operational needs, manages incidents, supports change management, and maintains alignment with global standards across a cross-LoB team operating on a follow-the-sun model.WHAT YOU DO Oversee and coordinate resource management within the region, providing skilled staffing as required for CCS projects, CCS solution operations, and testing efforts.Manage the regional CCS solution pipeline and act as initial gate keeper for regional CCS solution.Account for positive business case and sufficient quantitative analysis of targeted CCS Solution.Connect team experts cross-functionally on local requirements / specifications / limitations.Report regularly on resource utilization and availability, performance status of CCS solution, pipeline opportunities and potentials risks
