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7 ore fa
OverviewJob Title:Sales Support Specialist Italian SpeakerDepartment:SalesCompany:Leading Technology CompanyLocation:Remote (within Portugal)Start Date:5th June ****Contract Type:CDD 6 months (with possibility of renewal)Work Model:Fully Remote (Relocation support available within Portugal)Work ScheduleShifts:Monday to Saturday, including bank holidays, between 08:00 and 19:00 (rotational shifts)Days Off:Sunday + 1 rotational day off per weekSalary & CompensationBase Salary:1,024 per 14 monthsPerformance Bonus:225 per 12 monthsPosition Bonus (Braga only):20 per 12 monthsMeal Allowance:7.23 per working dayTransport Allowance:20 per monthHealth Insurance:Coverage starts from Day 1 (monthly contribution required), free after 6 monthsRelocation Support:Provided for eligible candidates relocating within PortugalYour RoleAs aSales Support Specialist, you'll be the first point of contact for Italian-speaking customers.You'll handle inquiries, manage reservations, resolve technical issues, and ensure every interaction aligns with the company's high standards of service and professionalism.What Youll DoSupport customers with sales-related inquiries, product information, and troubleshootingCommunicate across multiple channels: phone, email, chat, and social mediaTailor communication to reflect brand tone and customer needsHandle escalations with empathy and a customer-first mindsetLog and manage all customer interactions with attention to detailWho You AreFluent inItalianandEnglish(spoken and written)Experience in customer service or sales support (preferred)Tech-savvy and comfortable with troubleshooting digital toolsSkilled in communication and multitaskingResilient and calm under pressure, with a proactive attitudeWork remotely with a top technology brand while helping customers make informed decisions and enjoy a smooth experience.Be part of a collaborative and forward-thinking team.Apply now and grow your career with us#J-*****-Ljbffr
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