Front Office Lead

7 giorni fa

Olbia, Italia Bebeeluxuryhospitality A tempo pieno

Job DescriptionWe are seeking a skilled and experienced Front Office Manager to lead our reception team and ensure exceptional guest experience.The ideal candidate will be responsible for planning daily operations, supervising staff, handling guest requests, and driving service excellence.Plan and execute front office operations based on occupancy forecasts.Supervise the front office team and ensure service standards are consistently met.Participate in recruitment, training, and performance reviews.Monitor costs, revenue, and financial performance of the Rooms division.Required Skills and QualificationsTo succeed in this role, you will need:A proven track record of experience in luxury hospitality, preferably in 5-star hotels.Strong knowledge of front office operations and guest service standards.Proficiency in Opera PMS and other hotel management systems.Fluency in English; additional languages are a plus.BenefitsWe offer:Accommodation available for seasonal contract.Ongoing training and access to professional development courses.

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