Guest Service Agent Turnante
3 giorni fa
Guest Service AgentJoin Starhotels and become part of the Front Office team at ourComplex hotels in Florence.As aGuest Service Agentyou will be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure.LocationFlorence, Italy Metropolitan AreaResponsibilitiesBeing the friendly face that responds promptly to guest inquiries, providing information and assistance.Handling check-in, check-out activities as well as other related tasks.Efficiently managing guest messages and requests.Staying updated about hotel services, guest needs, and special events.Ensuring lobby and Front Desk standards and safety compliance.Adhering to policies and procedures when working front-of-house equipment and property management systems.QualificationsA unique personality and a true passion for hospitality.Experience in the role.Familiarity with Opera PMS for efficient operations.Ability to anticipate and resolve challenges and complaint resolution finesse.A commitment to delivering a high level of customer service.Versatility in handling various work scenarios.Enthusiasm when being assigned to both individual and team-oriented tasks.Mastery of the local area, enhancing guest experiences.Languages RequiredItalian – fluentlyEnglish – fluentlyAdditional languages are a plus.BenefitsStylish uniforms with complimentary laundering.Exclusive discounted stays within the group.Discounts with out partners.Career GrowthExceptional career advancement opportunities through our Performance Management Program.An attractive compensation package based on your experience.The chance to be a part of an ambitious, caring organization.At Starhotels, our commitment to equality and inclusion expresses our desire to create a work environment that recognises and appreciates the uniqueness of each person and promotes diversity in all its nuances.This position is open to candidates of all backgrounds, regardless of ethnicity, gender, sexual orientation or disability.Join us to shape your outstanding careerSend in your application and let's create exceptional memories together.#J-*****-Ljbffr
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Guest Service Agent
19 ore fa
Firenze, Italia STARHOTELS S.P.A. A tempo pienoJoin Starhotels and become part of the Reception Team as **Guest Service Agent** at our **Hotels**_ _in **Florence**. As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure. Your responsibilities include: - Being the friendly face that responds promptly to guest inquiries, providing information...
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Front Desk Guest Service Agent – Florence
3 giorni fa
Firenze, Italia Starhotels A tempo pienoA prestigious hotel group in Florence is seeking a Guest Service Agent to create memorable experiences for guests during their stay.Key responsibilities include handling guest inquiries, managing check-in and check-out processes, and ensuring compliance with safety standards.Candidates should have a passion for hospitality, experience in guest services, and...
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Guest Service Agent
2 settimane fa
Firenze, Italia Starhotels S.p.A. A tempo pienoJoin Starhotels and become part of the Front Office team at our Hotels in Florence . As a Guest Service Agent you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure. Your responsibilities include: Being the friendly face that responds promptly to guest inquiries, providing information and...
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Front Desk Guest Service Agent — Florence
2 settimane fa
Firenze, Italia Starhotels S.p.A. A tempo pienoA prominent hospitality company in Florence seeks a Guest Service Agent to be the first point of contact for guests, ensuring memorable experiences. Responsibilities include managing check-in/check-out, responding to inquiries, and maintaining high standards of customer service. Ideal candidates will be fluent in Italian and English, with a passion for...
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Guest Services Agent
5 giorni fa
Firenze, Italia Collegio alla Querce A tempo pieno**Company Description** Collegio alla Querce, Auberge Resorts Collection a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third European destination, Collegio is a delight for design lovers and...
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Guest Experience Concierge
1 settimana fa
firenze, Italia Sonder A tempo pienoA leading hospitality company in Florence is seeking a Front Desk Hospitality Agent to provide exceptional guest service. The ideal candidate will have customer service experience, strong problem-solving skills, and the ability to thrive in a fast-paced environment. Responsibilities include guiding guests, handling inquiries, and maintaining cleanliness in...
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Guest Experience Concierge
7 giorni fa
Firenze, Italia Sonder A tempo pienoA leading hospitality company in Florence is seeking a Front Desk Hospitality Agent to provide exceptional guest service.The ideal candidate will have customer service experience, strong problem-solving skills, and the ability to thrive in a fast-paced environment.Responsibilities include guiding guests, handling inquiries, and maintaining cleanliness in...
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Front Desk Agent: Guest Experience
3 settimane fa
Firenze, Italia Bebeecustomer A tempo pienoA reputable hospitality organization in Tuscany is seeking a Front Desk Agent to join their team. The ideal candidate will provide exceptional service and possess excellent communication skills. Responsibilities include assisting with guest inquiries and handling multiple tasks efficiently. This role offers competitive compensation and opportunities for...
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Front Desk Agent Turnante
1 settimana fa
Firenze, Italia Room Mate Hotels A tempo pieno**FRONT DESK AGENT TURNANTE** Si richiede ottima conoscenza della lingua inglese, e di almeno una seconda lingua straniera. Esperienza maturata di almeno due anni in stesso o simile ruolo; conoscenza della città e preferibilmente del PMS Opera. Disponibilità turni e festivi. Predisposizione al servizio, diligenza, entusiasmo, extra smile, e che sappia...
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Front Office Agent Turnante
3 giorni fa
Firenze, Italia Montebello Splendid S.p.a a Socio Unico A tempo pienoPer il Boutique Hotel Palazzo Montebello ** a Firenze, siamo alla ricerca di un /una Front Office Agent turnante da inserire nello staff di Ricevimento dal 01 marzo 2025. La figura si occuperà dell'accoglienza dei nostri ospiti, check-in e check-out, gestione delle prenotazioni, operazioni di front e back office legate al soggiorno dei nostri ospiti, nel...
