Day/Night Receptionist...

Reporting to the Executive Housekeeper, the Housekeeping Supervisor is responsible of leading our team of room attendants and ensure we provide excellent customer service.Responsibilities:- Check rooms and common areas, including stairways and lounge areas, for cleanliness and assist accordingly- Coordinate work activities among departments- Ensure compliance with safety and sanitation policies- Educate housekeeping staff on cleanliness, tidiness and hygiene standards- Examine the property to determine need for repairs or replacement of furniture and/ or equipment- Investigate and address complaints regarding poor housekeeping service- Maintain an inventory of cleaning supplies- Monitor and replenish cleaning products stock- Motivate team members and resolve any issues that might occur- Oversee staff performance on a daily basis- Prepare work assignments in an effective manner- Perform various cleaning duties in instances of staff shortages- Schedule shifts and arrange for replacements in cases of absence- Train room attendants on cleaning and maintenance tasks Qualifications &, Assets:- At least 2 years' experience working in a similar position- Ability to use industrial cleaning equipment and products- Ability to work to deadlines, with changing priorities and whilst remaining calm under pressure- Able to work various shifts, including evenings, public holidays and weekends- Excellent organizational and team management skills- Must have excellent interpersonal skills to be able to get along well with co-workers and customers/clients- Must be proactive in carrying out assigned duties- Proactive approach, with exceptional initiative and problem-solving abilities to ensure the highest levels of productivity and guest satisfaction