Director Of Hospitaliy Operations
1 settimana fa
Location:Italy |Type:Full-time |Mode:Hybrid with travelCompensation:Competitive executive package, commensurate with experienceAbout Guild LivingGuild Living is pioneering a new model of longevity living in Italy — creating beautifully designed communities where people can live well, stay connected, and age joyfully.Founded by Eugene Marchese and Michael Eggington — two of Australia's most experienced senior living executives — Guild Living combines world-class hospitality, wellness programs, and architecture to redefine later living.Our first community,Guild Siena, has already transformed the way Italians experience aging beautifully.With new developments underway inTrieste, Versilia, Lake Garda, and Florence, Guild Living continues its mission to create places where people can live longer, better, and more meaningfully.The RoleAsDirector of Hospitality Operations, you will lead Guild Living's operational performance across Italy, ensuring exceptional guest experiences, operational efficiency, and financial excellence.This is a hands-on executive leadership role, ideal for a Director of Operations, Hotel General Manager, or Hospitality Leader with experience in managing multi-site or mixed-use wellness and lifestyle destinations.Key ResponsibilitiesProvide strategic and operational leadership across Guild Living's Italian communities, ensuring brand consistency, profitability, and service excellence.Oversee daily operations across luxury short-stay retreats and residential living communities.Lead and develop high-performing teams, fostering a culture of accountability, guest focus, and operational excellence.Design and implement systems, SOPs, and service standards to ensure scalability and consistency.Manage P&L performance, budgets, and KPIs, reporting directly to the Guild Living Global Board.Build and maintain relationships with key stakeholders — investors, local authorities, partners, and collaborators.Support pre-opening planning, recruitment, and on-site launch execution for new destinations.Collaborate cross-functionally with marketing, design, and development teams to align guest experience, wellness programs, and brand storytelling.About YouYou are an experiencedHospitality Director,Cluster General Manager, orOperations Executivewith a proven track record in luxury hotels, resorts, senior living, or wellness hospitality.You bring:Fluency in Italian and EnglishStrategic acumen and hands-on operational leadershipStrong people management and coaching skillsExcellent communication and stakeholder engagement abilitiesExperience in multi-site and/or pre-opening operationsPassion for design, wellness, and lifestyle-led hospitalityDetailsContract:Full-time executive appointment (or consultancy)Working hours:Flexible, hybrid, with travel across ItalyRemuneration:Competitive executive package (to be negotiated)Benefits:Expense reimbursement, company laptop, and professional support toolsWhy Join Guild LivingLead Italy's most innovative hospitality and longevity brandShape guest experience and operational excellence across multiple destinationsWork directly with visionary founders Eugene Marchese and Michael EggingtonJoin a purpose-driven company blending design, wellness, and human connectionTo Apply:Please send your CV and a short note describing how your leadership aligns with Guild Living's vision for hospitality and longevity living to"The beauty of every age begins with how we live each day."
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