Sales Associate

Get AI-powered advice on this job and more exclusive features.OverviewObjectiveThe Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission.Create an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture.This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care.The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.ResponsibilitiesImpacts the business and store environment in a positive manner aligning with store leadership and company goals.Drive and exceed sales goals by leading ALO's initiatives, while optimizing productivity and efficiencyEnsure engagement with customers and provide a friendly and easy to shop environmentContinue to build the client relationship daily with our customersIn partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunitiesEnsure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floorConfidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and detailsLeverages company tools, incentives, and strategies to support meeting store goalResolve client needs quickly & effectively ensuring customer satisfactionEducates guests and staff on our product, community and cultureUnderstand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store LeadershipAssists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellenceEnsure all front and back of house procedures are executed in accordance to the company Policy & ProcedureSupport other areas of the business, including Sales and Cashier, as neededQualificationsPreferred prior work experience in a client-centric, sales environmentPassion for customer service and delivering exceptional experiencesSelf-motivated with a desire to achieve results and excel individually, and as a teamFosters genuine connection through empathy, compassion, integrity and building trusting relationshipsAbility to lift, push, carry or otherwise move up to 50 poundsAbility to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladderAbility to stand and move for an entire shiftProof of right to live and work in the country from start of employmentSales Associate ScheduleAll employees' availability must suit the needs of the business, which are subject to change.The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change.All Employees are expected to be able to work from the week of and including "Black Friday" until the end of the holiday season, first week of January.Diversity and InclusionAs an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law.We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.Interview Process adjustmentsIf you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.For CA residents, Job Applicant Privacy Policy HERE.#J-*****-Ljbffr