Senior Ux Designer, Alexa Enterprise

Job ID: | Amazon.com Services LLCOverviewWe\'re seeking an innovative Senior UX Designer to help us expand Alexa\'s capabilities to help people lead healthier more fulfilling lives.In this role, you\'ll work with a blend of visual and voice interfaces to help customers access the information and services they need to be at their best—transforming technology used at home and on the go into intuitive, personal experiences.Key responsibilitiesLead the end-to-end design process for complex features and products—starting with early-stage design concepts that help stakeholders and leaders deeply understand the customer experience while collaborating with engineers throughout the design process.Routinely partner with designers across Alexa to adopt and extend existing design systems.Develop new patterns, uncover best practices, contribute to Figma libraries, and share learnings with the team.Incorporate insights from relevant Alexa research, conduct hallway testing, and run user research with Dscout to inform and validate decisions.Partner with peer designers, product and tech owners, marketing, solutions architects, and business development to keep the customer at the center of decision-making.This role offers opportunities to expand skills, grow influence, and deliver best-in-class experiences for businesses and end customers.A day in the lifeYou\'ll support a product in its early stages—design net-new concepts that enhance customer life, explore long-standing problems, and collaborate with solutions architects, tech teams, and business development to refine offerings and secure commitments from partners.One week you might run user research to test interpretation of the experience; another week you might build a working prototype for a conversational experience.You\'ll operate with ownership and autonomy throughout your day.About the teamThe Alexa Enterprise charter is to build and enable indispensable, frustration-free Alexa experiences for enterprises worldwide—starting with digital entertainment, hotels and hospitality, aging and healthcare.We build a portfolio of B2B2C software-as-a-service (SAAS) products that empower developers and enterprise companies to use voice and touch to support staff and delight customers.We also provide ready-made solutions that let device makers bring Alexa to their products with our Alexa Built-In program.We serve world-class partners such as Samsung, LG, Bose, Disney, Wynn Resorts, Hard Rock Hotels, Atria Senior Living, Spanish Red Cross, and BayCare Hospitals.Our products have been featured in publications such as CNET and Forbes, and Amazon has celebrated our progress in its quarterly earnings highlights.Customers have told us: \"You have saved lives\" and \"helped our residents connect with their families.\" Our team values work-life harmony and a diversity of lifestyles and family schedules.We love solving ambiguous problems for our customers.We Think Big, Deliver Results, and Earn Trust.We\'re committed to building mechanisms that help us be more effective and connected.Basic Qualifications7+ years of design experienceHave an available online portfolioExperience working with stakeholders to plan and execute programs that are strategic in natureExperience in delivering design solutions for projects of large scope and complexityExperience designing and prototyping with tools such as Figma, ProtoPie, Adobe Creative Cloud, or similarPreferred QualificationsExperience defining and maintaining design patterns and UX standardsExperience acquiring user data (e.g., usability studies, user research) and creating personas and journey mapsExperience designing in an agile development environmentAbility to read, understand, and consult on client-side engineering to extend design systemsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company\'s reputation.Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.If the country/region you\u****re applying in isn\'t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets.The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market.Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.Amazon is a total compensation company.Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.For more information, please visit .This position will remain posted until filled.Applicants should apply via our internal or external career site.Based on your recent activity, you may be interested in:Posted: January 20, **** (Updated 4 days ago)Posted: May 29, **** (Updated about 2 months ago)Posted: November 25, **** (Updated about 1 month ago)Posted: October 17, **** (Updated about 2 months ago)Posted: November 13, **** (Updated 2 months ago)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-*****-Ljbffr