Process Assistant, Rsr

Job ID: | Amazon.com Services LLCApplication deadline: Jan 1, ****Amazon Process Assistant (Full-time)Since opening our virtual doors in ****, we've been pushing the boundaries of 'possible' further and further.Our entire business works hard to delight our customers — from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional.That can be described in one of our core Leadership Principles, which is Bias for Action.This means that our team's band together, roll up their sleeves, and aren't content with just standing still.We're aiming to become the most customer-centric company on Earth.Rural Super Rural (RSR) is an exciting organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area.We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer's faces.On the Road Process Assistants are part of the Last Mile operations in RSR and play a crucial role in this rapidly growing team.In this role, you will lead and be responsible for supporting delivery associates through each step of the delivery process and tracking delivery metrics.You will also be responsible for training all delivery associates in safety, compliance, and the operation of the vehicle through all local, state, federal requirements.ResponsibilitiesAssist in the training of new Delivery Associates on how to drive and operate the vehiclesEnsure vehicle cleanliness and appearance is maintained to standard and captured via DA inspectionsEnsure adherence to dress code standardsAt times assisting with production duties, training sort associates and verifying SOP complianceTrack and monitor performance including on road ride behinds / ride alongs to measure on-road quality, adherence to standards, and identify re-training and process improvement opportunities.Understand workflow and daily production goalsEnsure all federal, state and local laws and requirements are being followed.Cultivate and sustain a safe environment, high-quality customer delivery, professional driver experience and positive culture.Ensure all job injuries are reported timely in accordance with established policy and procedureProvide direction utilizing independent judgmentEstablish trust and credibility by maintaining a high level of integrity, communications and professional demeanor.Ensure work areas remain clean and are equipped with proper equipment and supplies.Identify and address safety hazards within the work area.Basic Qualifications1+ years of Microsoft Office products and applications experienceHigh school or equivalentWork a flexible schedule/shift/work area, including weekends, nights, and/or holidaysCan lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reachWork 40 hours/week, and overtime as requiredValid and active driver's licenseAt least 21 years old, and authorized to work in the United StatesMust be able to obtain and maintain a Driver Qualification FilePreferred QualificationsAssociate's or Bachelor's Degree, and/or prior Amazon experienceDemonstrates problem solving and analytical skillsAbility to communicate effectively (written and verbal) across various levels of an organizationHistory of meeting/exceeding departmental goalsExperience leading teamsCapable of providing direction to team members using independent judgmentOrganization and time management skillsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.Please contact your Recruiting Partner if the country/region you're applying in isn't listed.Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.Learn more about our benefits atColorado $34,320 - $52,000 annuallyPosted:December 12, **** (Updated 18 minutes ago)#J-*****-Ljbffr