Horeca & Leisure Associate

At JTI we celebrate differences, and everyone truly belongs.46,000 people from all over the worldare continuously building their unique success story with us.83% of employees feel happyworking at JTI.To make a difference with us, all you need to do is bring yourhuman best.What will your story be? Apply nowLearn more: jti.comTitle: Horeca & Leisure AssociateCountry: ItalyCity: MilanProfessional area: SalesContract type: PermanentProfessional level: experiencedReporting to: Special Channel ManagerLocations:- TriVeneto- Piemonte, LiguriaAt JTI we celebrate differences, and everyone truly belongs. ****** people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.To make a difference with us, all you need to do is bring your human best.What will your story be? Apply now Learn more: jti.comHoreca & Leisure AssociateThe Associate is responsible for managing and developing relationship with key clients in the Ho.re.ca. channel while also identifying and acquiring new business opportunities. He/she has a deep understanding of the HORECA industry, a proven track record of client relationship management, and the ability to build new partnerships.Strong relationship-building skills, and a proven track record in managing accounts and driving sales growth within this channel. The role requires a proactive individual capable of strategically managing customer relationships, identifying opportunities for growth, and ensuring the overall satisfaction of key clients.In this role, you will manage key client accounts, develop and implement strategies to drive business growth, and ensure the seamless execution of events and hospitality-related projects. You will be the main point of contact for clients, working closely with them to understand their needs and deliver tailored solutions that exceed expectations.Position:As the Horeca & Leisure Associate in the area of Sales, you will:Build strong relationships with accounts and drive sales growth within this channel- Regularly visit clients to strengthen relationships and identify opportunities for upselling or cross-selling (to meet clients' specific needs and business objectives)Act as the primary point of contact for all client inquiries and concerns, ensuring high levels of customer satisfaction and timely resolution of issues. Educate clients on product offerings and innovations, delivering product demonstrations and training to ensure optimal usage and customer engagement.Identify new business opportunities within the Ho.Re.Ca. and hospitality sector, events industries, creating proposals and pitching services to potential clients - from lead generation to negotiation and finalizing contractsPrepare regular sales reports and forecasts, tracking performance against targets, and contributing to strategic planning and decision-making processes. Monitor industry trends, competitor activities, and market demands, providing insights to enhance the company's positioning and product offerings within the Ho.Re.Ca space.work closely with internal teams such as marketing, logistics, and product development to ensure alignment and support for client needs and project execution.In 6 months you will :Acquire knowledge and understanding of market environment and dynamics.Become self-sufficient in supporting the development of activities on the assigned regions as well as activities related to your position,Requirements:University degree (Business Economics) - Event Manager master (plus)2–3 years of experience in account management or project management, with a strong focus on the Ho.Re.Ca. sector.Communication, teamworking and presentation skills.Adaptability and flexibility skillsStrategic thinking and problem-solving capabilities, with a customer-centric approach to account management.Proven experience in sales or account management, preferably within the Ho.Re.Ca. sectorFluency in English.What to expect:Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.Are you ready to join us? Build your success story at JTI. Apply nowNext Steps:After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.