Assistant Store Manager

Assistant Store Manager - BergamoJoin to apply for the Assistant Store Manager - Bergamo role at Swatch.1 week ago – be among the first 25 applicants.About the CompanySwatch Group è leader mondiale nella produzione e commercializzazione di orologi finiti, sinonimo di prodotti di lusso o di consumo al tempo steso durevoli, emozionali e di alta qualità.La presenza del Gruppo a livello mondiale è rafforzata dalla costante apertura di nuovi punti vendita Corporate, punti vendita che riflettono i valori delle singole marche distribuite e ne esaltano le caratteristiche.The Swatch Group (Italia) S.p.A. è la filiale italiana della multinazionale svizzera The Swatch Group Ltd, vanta dipendenti impiegati sia presso la sede di Milano in attività marketing, sales e di servizi sia nei Corporate Stores e Boutique siti sul territorio nazionale nei centri città, nei centri commerciali, presso gli aeroporti.Job DescriptionFollow the customer throughout the entire sales experience, ensuring excellent service, exploring opportunities, developing solutions, and setting a positive example for the team in resolving future challenges.Provide post-sale technical support and ensure correct application of warranty procedures.Achieve and/or exceed sales targets.Monitor quantitative and qualitative KPIs of the store.Collaborate proactively with the Store Manager to ensure the store has adequate resources to meet and surpass performance objectives.Supervise and ensure continuous team training according to the guidelines set by the Store Manager.Draft the daily activity agenda, including staff scheduling.Manage cash-handling security: payment procedures, tax-free, opening and closing cash processes using dedicated programs, and bank deposit procedures.Maintain high visual merchandising standards in line with assigned guidelines.Proactively analyze inventory needs to ensure proper product assortment.Collaborate cross-functionally with key departments to ensure efficient use of store space and maintain excellence.Analyze and control in-store inventory and produce reports.Ensure adherence to administrative and accounting processes.In partnership with the Store Manager, guarantee store excellence with a constant customer focus.Create an inclusive, engaging, and inspirational working environment.Maintain a curious mindset and continually scout new external talent for the team.Professional RequirementsPrevious experience in a similar retail role with a high level of customer service and consultancy.Excellent communication skills.Planning and organizational abilities.Results-oriented mindset and strong analytical skills.In-depth knowledge of customer experience in the retail sector.Solid experience in achieving KPIs and sales targets.Ability to prioritize, work dynamically and flexibly, and communicate effectively.Complexity management and multitasking in a demanding environment.Use of feedback for growth and improvement of team competencies.Proactivity, problem-solving, positive teamwork, and meticulous attention to detail.Initiative, dynamism and enthusiasm.Excellent spoken and written English.Advanced MS Office, especially Excel.Location: Via Venti Settembre 30, ***** Bergamo, Italy (Lombardia).Company AddressThe Swatch Group (Italia) S.p.A.Via Washington, 70IT-***** Milan ItalySeniority levelMid-Senior levelEmployment typeFull-timeJob functionSales and Business DevelopmentIndustriesRetail Luxury Goods and Jewelry and RetailReferrals increase your chances of interviewing at Swatch by 2x.#J-*****-Ljbffr