Case Manager

Join to apply for theCASE MANAGERrole atState of Arizona.The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency.DCS has field office locations throughout Arizona, with its central office in Downtown Phoenix.DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect.Job TitleCASE MANAGER-CHILD SAFETY SPECIALISTLocation663 W. Main Street, Casa Grande, AZ *****.Our Casa Grande office serves surrounding cities such as Marana, Maricopa, Florence, Coolidge, Eloy, and Arizona City.Posting DetailsSalary: $ .Grade: 17.Position closes 9/30/2024; applications reviewed daily.OverviewAt DCS we call ourselves compassioneers because everything we do is done with a compassionate heart.We work tirelessly to protect children, reunify families, ensure safe living environments, and prevent unnecessary trauma.As an agency, we are proud to be a pillar of strength for our communities and to make an impact every day.Becoming a Child Safety Specialist can be a life-changing eventIf you have a passion to work with children and families, DCS is the place for you.Together we can make a difference through serviceStep IncreasesChild Safety Specialists are eligible for incremental pay increases as follows:Upon successful completion of the 22-week CORE training program: $*****/hourOne year of service: $*****/hourTwo years of service: $*****/hourThree years of service: $*****/hourIf you're good at what you do, you can work anywhere.If you're the best at what you do, come work at DCSWhat Does a Case Manager/Child Safety Specialist Do?A Child Safety Specialist offers valuable support and assistance to children and families in need.This role requires strong time management and critical thinking skills.The specialist assesses child safety and risk while working with families, agencies and the courts for case planning.This is a fast-paced environment that requires organization, expertise, and a high degree of accuracy.Essential job functions include, but are not limited to:Responding to reported allegations of child abuse and/or neglectAssessing child safety and riskConducting interviews and gathering informationMaking in-and-out of home contacts with families and childrenAttending court hearingsPreparing case plans and conducting case plan staffingAuthoring professional reports and filling out documentationCoordinating and monitoring servicesPlacing children, transporting children, and moving a child's possessions when neededManaging cases throughout the respective county and assigned areaUsing a computer and the Department's Child Welfare Software ProgramsAlternative work hours may be required, including overtime, weekends and holidays.What Knowledge, Skills & Abilities Are Helpful?Knowledge of confidential principles; behavior modification, conflict resolution and counseling principles and techniques; intervention techniques; interviewing procedures; child development, family systems, family-centered practice; behavioral indicators of mental health disturbance; impact of abuse and neglect, separation and loss issues; and child welfare practices.Computers and software: Microsoft Office Suite; mobile devices, digital calendars (Outlook); video conferencing (Microsoft Teams).Skill in establishing and maintaining interpersonal relationships; verbal and written communication; eliciting and gathering information; modeling professional behavior with clients; time management and multi-tasking; keen observation; sensitivity to needs, feelings and cultures; dealing calmly and effectively with high-stress situations; adaptability; making independent decisions.Ability to complete work tasks thoroughly; lead and take responsibility; analyze information and use logic to address work-related issues; recognize and address substance abuse issues in adults and children and develop necessary intervention strategies; prepare detailed documentation of client and professional contact; enter, retrieve and correct data in a computer-based system; acquire and renew CPR certification.What Is Required to be a Case Manager/Child Safety Specialist?Bachelor's or Master's degree from an institution accredited by an agency recognized by the U.S. Department of Education.Applicants that are recommended for hire will be required to provide the awarded/conferred transcripts to confirm the degree.Candidates with degrees from outside the United States must submit a credential evaluation from a recognized evaluation service.OR Four (4) years of experience as a Department of Child Safety Case Aide.Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card.Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks.Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training.An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance.During the first 22 weeks of employment, required in-person training in Midtown Phoenix involving overnight stays, if necessary, every other week.Selected candidates must be able to pass a written exam, background investigation, Motor Vehicle Report check and DCS Central Registry check.This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, and the following requirements apply: Driver's License Requirements.All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).Benefits and PerksPaid sick leavePaid annual leaveTen paid holidays per calendar yearHealth, dental and vision insuranceFlexible Spending AccountHealth Savings AccountArizona State Retirement System Savings (ASRS)Employee and Dependent Life insuranceLong-term and short-term disability insuranceDeferred compensation plansWellness incentive programEmployee discount program for higher education, products and servicesEducation Savings – AZ529Employee Assistance ProgramBi-Lingual Stipend: In an effort to better serve our communities, DCS offers a Bi-Lingual Stipend to all interested and eligible employees who successfully complete a language proficiency exam.Qualifying employees will receive a $500 annual stipend paid in equal increments.For a complete list of benefits provided by the State of Arizona, please visit our benefits page.RetirementPositions in this classification participate in the Arizona State Retirement System (ASRS).ASRS participation may begin immediately (if you were a previous member) or upon your 27th week of employment (if you have never been an ASRS member previously).Contact UsPersons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting or by email at Requests should be made as early as possible to allow time to arrange the accommodation.Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at or by email at The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.Job DetailsSeniority level: Entry levelEmployment type: Full-timeJob function: OtherIndustries: Government Administration#J-*****-Ljbffr