Rome Assistant Program Coordinator

2 settimane fa

Lazio, Italia Europe Sai Programs A tempo pieno

SAI Programs has been curating transformative study abroad experiences for American university students in Italy since ****.SAI is seeking to fill the position of Assistant Program Coordinator in Rome.This is a full-time position.This position requires some evening and weekend work and availability to assist students with emergencies after-hours.Requisites:Excellent communication skills in both English and ItalianLegal ability to work in ItalyKnowledge of U.S. Higher Education systems and study abroad programsPassion to work with university students and motivation to help them engage with the local cultureExperience navigating diverse, multicultural environmentsTeam player and flexibilityAttention to detailAbility to prioritize, problem solve and communicate effectively across multiple departmentsGood customer service skillsKnowledge of Microsoft Office and Google suite, including ExcelExperience working in education settings with young adults (preferred)Willingness to work some evenings and weekendsAt least 2 years of relevant work experienceDuties:Assists with logistics for student arrivals and coordinates student orientation (Specific tasks include reserving spaces, creating content, updating arrival materials, organizing arrival events and tours, etc.)Assists in inclusive cultural events according to SAI procedures as requiredAdvises and assists students.(Issues may include: roommate disputes, homesickness, cultural shock, housing maintenance issues. Staff members must be available to accompany students to doctor appointments, police stations and elsewhere as required.)Rotates as emergency contact 24/7 while programs are in session(When in charge of the emergency phone, staff members must be able to respond to emergencies 24/7 and easily get to Rome.)Executes SAI Disciplinary Procedures, supervised by Senior staff, when requiredAssists with budgeting and reconciliation according to SAI Accounting ProceduresAssists in organization and attends SAI cultural activities and day trips as required, typically during weekday evenings and weekends.(Tasks such as researching new activities, budgeting, booking transportation and reservations, and liaising with activity providers)Communicates with parents/ students before, during, and after the semester according to SAI's Communication PolicyServes as office receptionist and first point of contactManages the general email

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