Guest Experience Lead — Front Desk

A leading hospitality company in Rome seeks a full-time Front Desk Manager to ensure exceptional guest experiences through effective management of front desk operations.Responsibilities include overseeing daily operations, resolving guest issues, training team members, and maintaining quality service standards.The ideal candidate will have a high school...

A luxury lifestyle hotel in Milan is looking for a Guest Experience Expert / Front Desk Agent to provide exceptional front-desk and guest services.The ideal candidate will have prior experience in a similar role, a warm demeanor, and speak English fluently with at least intermediate Italian.Responsibilities include managing check-ins/outs, assisting guests...

A leading hospitality service provider in Varese, Italy is seeking a Front Desk Manager to oversee guest interactions and team performance.The ideal candidate will have over 4 years of experience in a managerial role in a boutique or 4–5-star hotel, with strong leadership and communication skills.This position offers a chance to ensure exceptional guest...

A luxury hospitality brand is seeking a Guest Services Manager to lead front desk operations in Rome.This role involves enhancing guest experiences with personalized services, training front office staff, and ensuring adherence to brand standards.The ideal candidate will have at least 7 years of luxury hotel front office experience, showcasing leadership and...

A hospitality estate in Puglia is seeking a Guest Experience Lead for the **** season.This proactive role focuses on creating exceptional guest experiences at our masseria estate, ensuring guests feel welcomed and cared for every day.The ideal candidate has strong hospitality instincts, emotional intelligence, and fluency in both Italian and English.The role...

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable.As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...

A luxury hotel in Rome is seeking a Front Office Manager to lead the daily operations of the Front Office.This role requires a passion for hospitality and a commitment to guest satisfaction, ensuring a seamless experience for all guests.The ideal candidate will have proven experience in high-end hotel operations and excellent communication skills.Join us for...

Guest Experience Expert / Front Desk Agent – Casa Brera – a Luxury Collection Hotel, MilanCasa Brera, a Luxury Collection Hotel belonging to Marriott International, is inviting applications for the Guest Experience Expert / Front Desk Agent position.Report to the Front Desk Manager.The role covers front-desk and guest-services tasks.Key DetailsFull-time...

A global hospitality leader is seeking a Front Office Agent in Como, Italy, to deliver exceptional reception services and ensure a positive guest experience.The role requires strong communication skills and the ability to manage guest queries efficiently.Candidates should have experience in customer service and demonstrate a high level of professionalism.The...

We are looking for a motivated Guest Experience Agent to join our pre-opening team.The role will report to the Guest Experience Manager.Conveniently located adjacent to Rome Termini Station and a short distance from the Colosseum, the 238-room Hyatt Regency Rome Central is a contemporary 5-star hotel offering premium business services and one of Italy's most...